Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, SGC, Beckett, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have authenticated and graded millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Florida, Jersey City, Hong Kong, Mexico, Paris, Shanghai, and Tokyo.
We’re looking for an Operations Supervisor for our Beckett team to launch a new card grading operation in Tigard, Oregon. The role oversees the end-to-end card grading process: receiving, research & ID, encapsulation, quality control, imaging, invoicing, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new office space and join a team that is growing quickly. You’ll report to the Operations Supervisor and work from the Tigard, Oregon office Monday through Friday for a shift from between the hours between (6:30 am - 5:00 pm). Initial training will take place at Beckett’s Plano, Texas headquarters.
In addition to managing the on-site operations, this Supervisor and the operations team may occasionally be asked to travel to card shows over the weekend on the West coast to support on-site grading operations.
Onsite Requirement
This role requires you to be onsite in the office 5 days per week.
What You'll Do
Ensure that the department meets the projected quarterly revenue and profit goals through motivating, coaching, and training employees
Implement and enforce policies and procedures to be followed in order to optimize maximum productivity
Organize the workflow and ensure that employees understand their duties and delegated tasks; establish daily objectives and weekly schedules
Monitor employee productivity
Coach, counsel, and discipline employees providing constant feedback and evaluation. Make recommendations for promotions to Operations Manager
Resolve discrepancies with submissions by using standard operating procedures including calling or emailing customers
Track and create KPIs and Metrics monthly to be submitted to management; working cross-functionally with other departments
Occasional travel to trade shows and events
Who You Are
Proficient in Microsoft applications (Word, Excel, Outlook, Office 365)
Must be able to multi-task and manage time efficiently, prioritizing what work needs to be done first
Strong organizational skills to achieve production goals and maximize productivity
Balance team and individual responsibilities, ability to work in a positive team environment
Works well under pressure
Quickly and accurately identify and resolve problems with limited supervision
Proven experience as supervisor or relevant role, Bachelor’s Required
Salary Range: The salary range for this position is $62,000.00 - 72,000.00. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com
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