Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies.
Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally.
Develop and implement repeatable processes and templates to create efficiencies and standardization.
Manage custom service delivery timelines and project plans to ensure on-time delivery of services and deliverables.
Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives.
Prepare accurate and insightful reports on project progress, budget, and risks using Procore’s internal systems.
Provide proactive and high-level service to Procore clients through consistent and clear communication.
Maintain working knowledge of Procore’s products, business model, emerging technologies, and service best practices.
What we’re looking for
8+ years of experience managing or supporting large-scale services delivery.
Strong skills in creating and managing gantt project schedules, documenting business outcomes, managing and forecasting resources, and maintaining RAID logs.
Experience managing complex projects across web and mobile applications for documentation management, project management, or similar platforms.
Prefer experience in construction and/or financial SaaS industries and Organizational Change Management consulting.
Innovative, persuasive, creative, goal-oriented, optimistic, proactive, and adaptable.
Deep understanding of value drivers and establishing standard operating procedures.
Proven success managing professional services projects delivering $100K+ and effectively managing scope.
Willingness to travel for client on-sites and company events (up to 30–40% of time).
PMP and/or CAPM certification strongly preferred.
Additional Information
Base Pay Range
109,715.28 - 150,858.50 USD Annual
On Target Earning Range
129,077.00 - 177,480.60 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
