About Us
Location - Sydney or Thornton, NSW
Department - Professional Services
Working Pattern - Hybrid
Benefits - Benefits at Ideagen
We're looking for an Associate Solution Consultant to support the configuration and delivery of our software solutions. This is an excellent opportunity for someone at the start of their career who enjoys problem-solving, working with technology, and delivering high-quality outcomes within a collaborative team environment.
Responsibilities
Supporting the configuration of software solutions based on defined requirements
Assisting with system setup, validation and testing activitiesProducing clear and accurate documentation
Identifying and escalating risks, issues or gaps where appropriateWorking closely with Project Managers and Solution Consultants to achieve successful project outcomes
Contributing to continuous improvement and knowledge-sharing activities within the team
Skills and Experience
Strong attention to detail and accuracyLogical and structured problem-solving skills
Good communication and organisational abilities
An interest in SaaS applications, technology and software delivery
Ability to work effectively within established processes and frameworks
Experience in customer support, software delivery, administration, business analysis, technical coordination or a similar environment would be beneficial
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
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We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
#INDANZ
#LI-SYDNEY
~LI-NEWCASTLE
