Training Governance Support
Support training governance efforts, including but not limited to legal/audit research, training rationalization, process improvements and system automation. Work with stakeholders to define system/process enhancements and ensure that reporting/system modifications, inherent from proposed changes, are acceptable and do not impair other systems.
Data Collection & Management
Develop expertise in underlying data generation processes, integrations, and systems to understand and collate data from multiple sources and systems. Clean, organize, and maintain datasets and validate data accuracy and completeness. Gather and collate data from a variety of sources and systems, including but not limited to survey systems, HR information systems, learning management systems (LMS), support and ticketing systems, etc. to establish meaningful relationships. Assess and ensure data integrity and compliance with data governance standards; identify risks and propose solutions to address.
Business Support & Decision Making
Work with cross-functional shipboard and shoreside teams (e.g., HR, CATO, IT, etc.) to understand data needs and translate into analytical requirements. Assess requirements against current or planned capabilities to support initiatives through data-driven analysis. Communicate complex data concepts to non-technical audiences. Participate in project meetings and provide analytical expertise to L&D team and stakeholders. Collaborate with stakeholders to solicit and collect feedback; propose enhancements to refine and continuously improve.
Monitoring & Reporting
Produce and maintain accurate training reports and ensure auditing requirements are met. Compile periodic performance / operational reports and presentations, including but not limited to HESS reports, quarterly management reviews, system access reviews, and internal/external L&D training and performance reports. Enable training compliance monitoring through training governance mechanisms and activate appropriate stakeholders, ship and shore, as needed to mitigate risk.
Compensation Analytics & Reporting
Supports the annual compensation planning cycle, including merit increases and bonus administration, by validating eligibility and implemented increases, assisting with bonus calculations and payouts, and preparing and distributing participant and employee communications.
Knowledge, Skills & Abilities
Scope: Supports Learning & Development Operations and Shipboard Compensation through data analysis, reporting, governance, and process administration. Responsible for training analytics, compliance reporting, and annual compensation activities that support operational and business objectives.
Problem solving: Analyzes data from multiple systems to identify trends, gaps, and improvement opportunities. Resolves reporting and data integrity issues while recommending solutions that enhance training effectiveness, compliance, and operational efficiency.
Impact: Provides insights and reporting that support decision-making, training compliance, and program effectiveness. Contributes to process improvements, risk mitigation, and the successful administration of key compensation programs.
Leadership: While the role does not have direct people management responsibility, it serves as a subject matter expert and trusted partner to Learning & Development, Shipboard Compensation, and other stakeholders. The incumbent drives collaboration across departments, influences decision-making through data-driven recommendations, and helps ensure alignment with organizational goals and compliance requirements.
Essential/Minimum Qualifications
Bachelor's Degree; Master's Degree a Plus
Discipline/Major: Information Systems, Computer/Data Science, HR, Finance, Business Administration
Essential Experience Required
2+ years of experience working with BI tools or related analytical experience (or equivalent coursework)
Qualifications in HR or L&D are advantageous
Proficiency in Power BI and Microsoft 365, with advanced Excel skills required. Knowledge of programming languages such as SQL and/or Python is highly desirable. Experience with AI-enabled technologies, advanced PowerPoint capabilities, and business intelligence tools.
Business intelligence, analytics, or data science experience (or equivalent coursework) a plus. Corporate experience managing multiple projects and stakeholders.
Travel: Less than 25% with shipboard travel likely
Work ConditionsWork primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
#CCL
#LI-HybridRemote
#LI-LS1
