Program Leadership & Transformation Delivery
You will manage complex technology-enabled initiatives, providing structure, governance, and direction throughout the program lifecycle. From planning and prioritization to execution, risk management, and value realization, you will help ensure successful outcomes across cross-functional transformation programs.
Technology Enablement & Value Creation
You will work closely with Product teams, Enterprise Architecture, Data & AI experts, vendors, and system integrators to shape solutions that address business challenges and create measurable value. Through process analysis, business case development, and impact assessment, you will support the evolution of Costa's technology landscape and transformation capabilities.
What Makes You Unique
8-10 years of experience in Program Management, Demand Management, Business Partnership, Business Analysis, PMO, Digital Transformation, or technology-enabled transformation initiatives within complex enterprise environments.
Proven ability to engage senior stakeholders and translate business priorities into actionable initiatives, roadmaps, business cases, and delivery plans.
Strong experience leading cross-functional programs and projects, balancing priorities, managing risks, and driving execution across multiple stakeholders.
Familiarity with technology delivery environments, working with product teams, external vendors, system integrators, and multi-partner ecosystems.
Exposure to commercial, digital, customer-facing, or operational transformation initiatives is a plus. Experience with domains such as Pricing, Revenue Management, CRM, Order Management, Billing, or Omnichannel Customer Journeys is considered an advantage.
Strong stakeholder management, communication, analytical thinking, and decision-making skills, combined with curiosity, openness to innovation, and interest in AI, automation, and emerging technologies.
What we offer
Your Journey with Us
At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.
Benefits That Matter
Enjoy daily meal vouchers, exclusive discounts, and access to our Wellbeing@Costa platform for sports, travel, and cultural perks. We also provide free medical insurance and additional welfare benefits for you and your family.
Lifestyle & Family Care
Celebrate life’s milestones with special gifts, enjoy discounts on cruises and onboard services, and benefit from convenient solutions like Amazon Hub Lockers in our offices.
Growth & Engagement
We invest in your development through tailored learning programs, volunteering opportunities, and wellbeing initiatives. Our loyalty program and community events make Costa not just a workplace but a place to belong.
Your Employment
Open-term, full-time, hybrid.
CCNL: "Contratto Unico dell'Industria armatoriale - Sezione 15 per il personale di Terra".
Salary Range: 50.000 - 60.000€ based on skills and professional experience.
Who We are
Our community is a diverse, global network, where collaboration and cultural exchange thrive. We strive to bring happiness and create unforgettable experiences for our guests.
Costa, an Italian cruise company, is part of the Carnival Corporation & plc Group, the world's largest cruise operator. For over 75 years, we've sailed the seas, offering unique experiences on board and ashore.
United by passion, we drive success and empower individuals to pursue their ambitions. Whether on board or ashore, we infuse energy, creativity, and adventure into everything we do.
Start your journey with us: Learn more about the selection process and your potential future at Costa by visiting https://career.costacrociere.it/shoreside/#journey
Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.
Onboard your journey with us and explore your potential.
#Costa #LI-Hybrid
