About you
Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
Bring your passion: share our passion for exceptional customer service.
Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
No experience needed: come and learn to deliver outstanding customer service with best-in-class training.


Base Pay Rate:£12.80 - £12.80


The perks
Additional £1.25 per hour Mystery Shopper bonus once training is complete
After initial training, earn an extra £5 per hour for any shift started between 3-5am
28 days annual leave (pro-rata if you're part-time)
Pension scheme
Healthcare cash plan
Free food and drink while you’re working
And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
Loyalty award after 5, 10, 15, 20 years’ service
Regular rewards and recognition for amazing standards
Access marketplace discounts on shopping, travel, fitness, dining, tech and more
Comfy free shoes to wear on shift
Life in Our shops
Our shops are a wonderful place to be. For our customers, and for our teams! The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.
Here, you’ll find
Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
Community & purpose: We work together to create positive change through the Pret Foundation
We put great care into everything we do – that includes our shops and your career in them. Work here is fast-paced, but your team’s always got your back as you work together to serve delicious food and coffee and share small everyday moments of joy with your customers.
Our values
Happy Teams Happy Customers
Amazing Standards Every day
Never Standing Still
Doing The Right Thing
The Pret interview journey
Step one: apply! Please don’t overly rely on the use of AI, we want to get to know you, not a robot.
Then, if we move forward with your application, we’ll start the process with an initial phone screening. The next stage is a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
