Responsibilities
Participate in advanced Professional Services engagement types, including:
Enterprise migrations and architecture modernization efforts
System challenge resolution and advanced troubleshooting
System Recovery Confidence Exercises and disaster recovery protection
System proofs of concept for advanced ArcGIS Enterprise deployments
Advanced ArcGIS Enterprise and database upgrades and deployments
Windows, Linux, and Kubernetes‑based deployments
Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.
Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.
Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.
Requirements
5+ years of professional experience implementing and supporting enterprise GIS systems
Experience administering ArcGIS Enterprise
Familiarity with troubleshooting technical issues in server‑based systems
Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering
Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences
Ability to travel up to 25%
Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field
Recommended Qualifications
Knowledge of or interest in additional ArcGIS technologies
Practical experience with one or more major cloud providers
Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
System administration experience with Windows, Linux, and/or Kubernetes platforms
Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
- A reasonable estimate of the base salary range is
- $84,240-$142,480 USD
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Requisition ID: 2026-3488
Available in
Charlotte, NC - Ballantyne
Job Category
Professional Services and Consulting
Role Type
Individual Contributor
Experience Level
Mid Level
