Are you passionate about building and deploying production-grade AI systems that solve real-world business problems?
Do you enjoy working directly with customers, turning complex challenges into scalable agentic AI solutions with measurable impact?
Ready to lead hands-on AI delivery in customer environments while shaping technical direction and driving innovation at scale?
As our new Senior Forward Deployed AI Engineer, you will lead the delivery of production-grade agentic AI solutions for customers across Australia, working hands-on from problem discovery through deployment and iteration. In this customer-facing role, you will design, build, and deploy scalable AI systems in real-world environments, helping organisations solve complex business challenges and achieve measurable outcomes through innovative AI solutions.
Key Responsibilities
Lead customer engagements from problem discovery to deployed AI solutions, acting as the senior technical counterpart
Translate complex business challenges into pragmatic, agentic AI systems (e.g. tool-using, multi-step AI workflows interacting with external systems) operating over text, speech, and/or video data, depending on customer use case
Design, build, and deploy production-grade AI systems in real customer environments
Develop and maintain high-quality production code, integrating models and agents into customer platforms (cloud or on‑premises)
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Architect, build, and operate end-to-end AI systems, including monitoring and iteration in production
Design and operate agent-based systems, including orchestration, tool use, and interaction with external systems
Validate and communicate both technical performance and business value to customer stakeholders
Turn prototypes into robust, scalable solutions, balancing speed, quality, and maintainability
Set technical direction on projects and act as a role model for engineering and AI best practices
Mentor and support less experienced engineers, raising the overall delivery standard
