Problem Management – support root cause analysis of production issues P1-P4, work with AWS platform and application teams to address remediation.
Work closely with applications, network, and infrastructure teams to ensure workable application architectures.
Provide regular verbal and written communications regarding status, risks, and issues and makes recommendations for remediation or change
- We have partnered with architects and product development teams to provide estimates with in architectural guidelines.
- Apply standards and research/share best practices.
Participate in roadmap reviews and feasibility assessments.
Application Ownership – Accountable for the availability, performance, capacity, and maintenance of the technology services in your portfolio
People Leadership – Enabling our people for success through regular mentoring, development, and career conversations
Knowledge transfer to the on-shore and off-shore teams
Responsible for supporting process improvements to improve the stability and performance of the application platform
Qualifications
Extensive technical experience either in infrastructure or production management.
12+ years of experience in application architecture and 5 + years in Cloud application architecture and infrastructure management.
Has Led Cloud software development team directly.
Strong experience with Cloud platforms. AWS is preferred.
Knowledge of network products and protocols, including TCP/IP, Firewalls, Load Balancers, and DNS.
You will be creative and an excellent problem solver.
High level of analytical skills in an IT environment.
Articulate, independent and detail-oriented.
Process, tools, and service level improvement experience.
Documentation, use of standard tools, SharePoint, and Confluence.
WHO WE ARE
Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.
Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.
THE MIX MATTERS
Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!
#LI-Hybrid