Monitor customer escalations across product infotainment platforms and lead the investigation and resolution of complex vehicle electronics and software field issues to inform software release timing and content.
Conduct hands-on vehicle, system, and component teardowns to investigate quality concerns, identify failure mechanisms, and support root cause determination.
Lead structured problem-solving activities using methodologies such as 8D, Red X, Six Sigma, fault-tree analysis, and root cause investigation to establish permanent corrective and preventive actions.
Perform Quality Operating System assessments across features and controllers to identify process gaps, systemic risks, and continuous improvement opportunities.
Analyze warranty, field, manufacturing, test, and quality data to identify recurring trends, emerging concerns, and improvement opportunities.
Collaborate with engineering, validation, manufacturing, supplier quality, and service teams to eliminate recurring failures and systemic issues.
Validate the effectiveness of corrective actions through data analysis, product evaluation, testing, audits, and other quality assessment activities.
Develop processes, standards, and quality operating mechanisms that improve product reliability and customer satisfaction.
Desired Competencies
Technical / Functional Expertise: You apply the required technical or professional knowledge to perform your role effectively and stay current within your area of expertise.
Problem Solving: You identify issues, assess root causes, and implement practical solutions that balance speed, quality, and risk.
Collaboration: You work effectively with others across functions and levels, contributing to shared goals while respecting different perspectives.
Qualifications
Bachelor’s degree in Engineering, Quality Systems, or a related field is preferred.
Minimum of 2 years of experience in an engineering or quality role, including cross-functional work to solve complex technical and quality problems.
Experience conducting root cause investigations, product failure analysis, and corrective action implementation.
Electrical systems quality experience is preferred.
Ability to conduct hands-on vehicle, system, and component investigations and evaluate complex electrical or electronic failure mechanisms.
Experience applying structured problem-solving methodologies such as 8D, Red X, Six Sigma, fault-tree analysis, or similar approaches.
Ability to interpret warranty, field, manufacturing, test, and quality data to identify trends and validate corrective actions.
This position is not eligible for sponsorship
#LI-CS99
The starting pay range for Minnesota is $78,000 to $103,000 per year. Individual salaries and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.
We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. www.polaris.com
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at 800-765-2747 or Talent.Acquisition@Polaris.com. To read more about employment discrimination protection under U.S. federal law, see: Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov).
