Act as the main point of contact (POC) for the 72-hour window of operation for customers, ops teams and ground ops staff.
Communicate l information/changes to all affected stations, vendors and departments.
Review reports for operational data and update the operating system as necessary
Monitor all flight activity including researching and coding delays
Assist customers with operational issues and offline flying when requested.
Assist customers with information on the movement of their shipments.
Act as a liaison between System Control and all other GCC department staff.
Handle a high volume of communications, including telephone, SITA, and email traffic.
Ensure that Customs, Immigration and Agriculture are arranged for Commercial Charters entering the U.S.
Help Coordinate recovery plans for aircraft disruptions
Qualifications
BS or BA degree in aviation or equivalent relevant experience required.
Ability to handle multiple tasks
Prior airline operations experience preferred
Comfortable with making key decisions
Computer proficiency
Perform well under pressure
Excellent interpersonal and communication skills
Flexibility with work schedule to include working nights, weekends and holidays
Able to successfully complete required OJT training
Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.
Pay Range
$54,500—$73,500 USD
At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.