If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!
What you will be doing
Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.
What you should have
6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Proven success designing and maintaining distributed or high-throughput systems.
Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
Excellent communication skills and the ability to work effectively across teams.
A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.
Ability to thrive in a fast-paced environment with shifting priorities.
What we hope you have
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
Hands-on experience with fine-tuning and data curation for improving model performance.
Why you’ll love working here
Podium is the best place to work to
Join the leaders in AI agents
Unlock career-defining growth
Build with world-class talent
Make a real impact on local business
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
