PNC
Lead Teller
- Phoenix, United States · On-site
- Salary not published
- Posted 3 weeks ago
From PNC's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
We are seeking a Lead Teller to coach and mentor tellers, ensuring exceptional customer experiences and efficient branch operations. This role involves processing customer transactions, identifying banking opportunities, and supporting branch staff. Ideal candidates will have relevant experience in retail banking and strong communication skills.
Skills: cash handling, customer service, transaction processing, risk management, coaching, performance management, sales referrals, digital banking tools, problem resolution, lobby engagement, new hire selection, policy adherence, accuracy and attention to detail, managing multiple priorities, matrix management, proactive sales, digital awareness
What they ask for vs. your profile
Must have
- Training and coaching
- Attention to detail
- Banking
- Communication
- Customer service
- Point of sale
- Risk management