Key Job Accountabilities
Manages medium complexity tasks and projects, providing customers with timely feedback on status. Assist with issue escalation and resolution.
Follows and provides input into Global IT policies and standards.
Ensure effective lifecycle management of computing devices, equipment, and related software inventory tracking, as well as contributing to continual improvement of this process.
Follows established change management policies and procedures to test and implement system updates, modifications, and/or deletions.
Use lean concepts, leveraging metrics and experience, to drive improvement into process and solutions within span of control. Involved in root cause analysis and corrective actions.
All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.
Education/Experience Qualifications
Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Other Qualifications
Intermediate level computer skills
Intermediate level decision making and problem-solving skills
Intermediate verbal and written communication skills
Ability to write detailed correspondence, journal task progress, problem resolutions, and technical procedures
Ability to effectively present information verbally in one-on-one and small group situations to customers, clients, and other employees of the organization
General office equipment and materials
Physical Requirements
Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.
Travel Requirements
N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Your Rewards and Wellbeing
We believe in rewarding your contribution with a comprehensive package designed to support your life both inside and outside of work.
Financial Bonuses & Compensation
13th Salary
Meal Tickets
Childbirth Bonus
Financial Support for Exceptional Situations
Referral Bonus
Discretionary Performance-Related Bonus
Health & Wellbeing
Private Health Insurance
Psychotherapy & Emotional Support
Fitness Membership in Oradea
On-site Medical Cabinet
Annual Leave & Time Off
Annual Leave: Employees receive between 22 and 26 days of paid annual leave, scaling with their seniority
Volunteer Time Off
Recognition & Rewards
Employee Recognition Program
Idea Generation Program
"Thank You" Program
Everyday Perks & Facilities
Free Transportation
On-site Canteen
Bookster
Employee Discounts
Application Process
At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey.
Accessibility and Accommodations
As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at GHQ.TA@plexus.com with your contact information and a description of your needs.
Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.