Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:
$70,300.00 - $105,500.00
Purpose Statement: Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.
Key Job Accountabilities
Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands. Assist with prioritization exercises by providing cost and effort estimation/analysis. Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
Contribute as a global team member as part of the overall application delivery process. Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.
Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
Manage and successfully deliver moderate to high complexity projects. Apply broad knowledge to identify and resolve core problems.
All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.
Education/Experience Qualifications
Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
CCBA certification achieved or expected within role
Agile and Lean Six Sigma certifications are desirable
Experience in computing systems or IT support is highly desirable
Other Qualifications
Increased business knowledge
Action oriented
Leadership
Ability to escalate issues appropriately
Present information for decision making purposes with little to no direction
Increased acumen for planning
Strong time management skills
Ability to multi-task i.e. managing multiple projects
Physical Requirements
Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.
