You'll be responsible for maintaining, supporting and improving enterprise network infrastructure, working across both operational support and technical project delivery. The role requires someone comfortable troubleshooting complex network issues, delivering technical solutions and providing support across a broad Cisco environment.
We offer hybrid working arrangements, balancing time in the office each week with the flexibility to work remotely, depending on role and location.
Melbourne Based
KEY RESPONSIBILITIES
Provide BAU network support, troubleshooting and break/fix services.
Design, implement and maintain Cisco networking solutions.
Support Cisco ACI, Nexus and spine-leaf data centre environments.
Manage enterprise routing, switching, WAN and wireless infrastructure.
Support Cisco security technologies, including ISE and firewalls.
Produce high-level and low-level designs and maintain technical documentation.
Participate in rotational on-call support, including P1/P2 incidents and out-of-hours activities.
Travel to different sites as required, with expenses reimbursed.
SKILLS & EXPERIENCE
Strong hands-on experience supporting complex Cisco enterprise networks.
Experience with Cisco ACI, Nexus, spine-leaf architecture, SDN and IPN.
Strong routing and switching knowledge, including Cisco Catalyst 9300 and legacy Catalyst switches.
Experience with Cisco wireless LAN controllers, access points, anchoring, WIPS and CMX.
Knowledge of Cisco ISE and Cisco Firewalls.
Familiarity with Cisco management platforms, including Catalyst Centre/DNAC, Cisco DNA, Nexus Dashboard and Firepower Management Centre.
Experience producing technical designs and maintaining network documentation.
Strong troubleshooting skills and previous BAU operational support experience.
Current driver's licence and access to a motor vehicle.
Highly Regarded
CCNP certification or equivalent Cisco expertise.
Degree in an IT-related field, completed or in progress.
ITIL Foundation certification.
WHY YOU’LL LOVE WORKING AT NRI
At NRI, we believe great careers are built through solving complex challenges, continuous growth and the opportunity to make an impact. Whether you're deepening your technical expertise, developing as a leader or exploring where your career can take you next, you'll have the opportunity to build capability, make an impact and shape what's next.
Build expertise that makes an impact. Work alongside talented technologists, consultants, industry specialists and problem-solvers on complex challenges that create real outcomes for our clients. You'll be surrounded by people who are generous with their knowledge and invested in helping each other grow.
Shape your career. Your career is yours to build. With clear career pathways, structured development, technical certification opportunities, leadership programs and access to extensive learning resources, you'll have the support to develop your expertise and explore new opportunities.
Make your expertise count. From performance and technology delivery, transformation, quality engineering and managed services, you'll have the opportunity to take on challenging and rewarding work, contribute your ideas and see the impact of what you do.
Bring your perspective, belong here. We want NRI to be a place where people feel respected, included and able to do their best work. We value different experiences, perspectives and ways of thinking, and are committed to creating an environment where everyone can belong and contribute.
YOUR EXPERIENCE MATTERS, YOUR POTENTIAL IS YOURS TO EXPLORE
You don't need to tick every box to belong at NRI. We value curiosity, capability, attitude and the willingness to learn and we encourage you to apply if you can see yourself growing into this role - or another opportunity across NRI.
At NRI, we value different experiences, perspectives and ways of thinking. We are committed to an inclusive workplace where everyone has the opportunity to belong, contribute and grow.
This role is based on [Indigenous Place Name] Land (Sydney). Change for each region.
