You'll partner with the Security, IT, Legal and People teams to keep the offices in line with company policy and local regulations. You'll manage and develop a team of 3 people across SF and SEA and support their growth.
Responsibilities
Oversee day-to-day operations in the SF and Seattle offices, and their various office-related projects. Ensure the offices are clean, organized, and running smooth operations for a positive employee experience
Lead programming in their offices for Food & Beverage, Office Health & Safety, Janitorial, Adds, Moves & Changes, Guest Services, and Employee Experience
Managing three direct reports across SF (2) and Seattle (1)
Manage all workplace vendors, confidently sourcing and onboarding new vendors as needed.
Work with Security, IT, Legal and People teams on health, safety, emergency preparedness and access control, and keep the records that auditors and regulators may request up to date.
Lead and develop 3 Workplace Ops team members by setting clear goals and delivering consistent feedback
Qualifications
5-7 years of experience in Office Management, Facilities or a similar role.
Minimum 2-3 years of experience managing people and teams.
Expert understanding of facilities operations, space planning, and vendor management.
Strong customer service orientation and experience handling workplace requests and issues.
Ability to bring fresh ideas and lead them through to execution and implementation
Exceptional organization, documentation, and attention to detail.
Excellent communication skills with the ability to tailor messages effectively to different audiences.
Ability to multitask and manage priorities in a fast-paced environment.
Experience with ticketing systems and triaging Workplace requests.
Appetite for growth and a proactive approach to learning.
Nice-to-have
Experience with Workplace tools like G Suite, Slack, Linear, and Envoy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
