Collaborate with other departments to solve client issues
Find root cause to prevent repeat issues
Collect on accounts where appropriate
Help drive PB revenue by identifying customer needs and providing recommendations to clients on service/product use where appropriate
We will
Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse prospective and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (pbprojectliving.com)
Your Background
Strong analytical and organizational skills
Highly organized with ability to multitask and manage change
Demonstrated ability to manage your workday with little guidance
Strong verbal and written communication skills for discussing topics with clients with great attention to detail
Active listening skills to determine customer needs and a best course of action
Ability to be patient and friendly with all types of customers
Flexibility and adaptability to work in a fast-paced environment
Familiarity with computers and telephone etiquette
Ability to troubleshoot issues and provide clear and concise directions to customers
High School diploma or equivalent
Our Team
At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything, we do, we deliver accuracy and precision to drive meaningful impact.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities line.
We will
Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.