Pilot Flying J
From Pilot Flying J's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Pilot Company is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.
The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.
Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts
Monitor and review daily receipts as well as draft returns and collect payments accordingly
Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics
Work with billing card services to active or inactivate accounts on direct bill
Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues
Work with store reconcilers to help research manual re-bills
Assist cash applications team with applying customer payments
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
High school diploma or equivalent certificate required
Bachelor’s degree in business or related field preferred
Intermediate Microsoft Office skills
Excellent analytical, critical thinking, and organizational skills
Strong attention to detail
Excellent written and oral communication skills
Ability to make decisions and work with minimal supervision
Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency
General office work requiring sitting or standing for long periods of time
Flexible Schedule
401(k)
Weekly Pay
Flexible spending account
Medical/Dental/Vision
Tuition reimbursement
Adoption Assistance
Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment!
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