Photon Interactive

Support Engineer | Chennai, India

Chennai, India · On-site
Salary not published
Posted 2 years ago

From Photon Interactive's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Support Team - Job Description Requirements: Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role.

What they ask for vs. your profile

Must have

IT support
Troubleshooting
Communication
Multitasking

Your match

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Hi [Name], I just applied for the Support Engineer | Chennai, India role at Photon Interactive. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!

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Photon Interactive

Support Engineer | Chennai, India

Chennai, India · On-site
Salary not published
Posted 2 years ago

From Photon Interactive's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Support Team - Job Description

Requirements

Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role.

Hands-on experience with ticketing tools and documentation tools.

Ability to diagnose and troubleshoot basic technical issues.

Familiarity with desktop applications and help desk software.

Excellent communication skills and multitasking / ability to work based on priority.

Ability to provide step-by-step technical help, both written and verbal.

Taking ownership of customer issues reported and seeing problems through to resolution.

Researching, diagnosing, troubleshooting and identifying solutions to resolve issues.

Following standard procedures and policies for helping / solving issues to the appropriate internal teams.

Ability to work on rotational shifts - 24/7.

Support Team - Job Description Requirements: Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role.

What they ask for vs. your profile

Must have

IT support
Troubleshooting
Communication
Multitasking

What they ask for vs. your profile

Must have

IT support
Troubleshooting
Communication
Multitasking

Your match

A free account lets you apply, save this job, see how well you match and check your resume against it.

Reach the hiring team

A short note to a recruiter or the hiring manager after you apply can get your application read sooner.

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

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ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

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