Customer Service: Maintain a customer service-oriented approach when interacting with airline representatives and staff. Provide courteous and professional service while handling cargo operations.
Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.
Be prepared to take on other duties as assigned by the company, which could vary depending on operational needs.
Safety, Security and Compliance
All AGI Team members have a responsibility and duty while at work to
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Qualifications
Hold a CDL-Class A license with manual transmission experience and a hazmat endorsement, which is required for handling hazardous materials.
Ability to operate a tractor-trailer (53' trailer) on a daily basis to handle the airport's workload efficiently.
Minimum age of 18 and possession of a high school diploma, GED, or equivalent work experience.
The ability to obtain airport security clearance, which includes a comprehensive 10-year employment, criminal record, and residence background check.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Physical Requirements
Ability to lift X pounds (X kg) on a regular basis.
Carry heavy items up and down jetway stairs.
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.
Work outside in all types of weather, around jet and machinery noises.
Schedule
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
