Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.
The role
This is a senior leadership role with responsibility for the direction, effectiveness and continued development of data governance practices across our Pensions & Savings business. You will lead a specialist Data Governance practice, acting as a trusted adviser and senior escalation point on data governance, data quality and data management.
You will own and develop the data governance framework, roadmap, regulatory data commitments and approach to AI and model governance within Pensions & Savings, translating Group policy and regulatory expectations into practical standards and controls. Working across business and technical teams, senior leadership and external partners, you will help strengthen data ownership, improve data quality and ensure data is managed, controlled and remediated effectively.
Key responsibilities
Lead and develop the Data Governance practice, setting standards, building capability and career pathways, and coaching and developing a high-performing specialist team.
Own and continually develop the data governance framework for Pensions & Savings, translating Group data policy into practical standards, controls and ways of working.
Lead the data quality agenda across the Pensions & Savings estate, driving remediation through accountable business owners and providing clear, actionable reporting to senior leadership.
Own the response to regulatory data commitments, ensuring obligations are understood, tracked and delivered, with clear evidence that data is governed and controlled effectively.
Shape and develop AI and model governance, translating Group policy into appropriate standards and controls covering how models are designed, approved, implemented and operated.
Act as an authoritative adviser on data management, quality and governance, influencing senior stakeholders and helping shape business and management decisions.
Be an advocate of improving the data governance management and quality practices to senior leaders and the business.
Work effectively with outsourced and third-party partners to support data quality remediation and other data governance activities, bridging the gap between business requirements and data processes.
Represent Pensions & Savings on relevant governance committees and forums, influencing wider organisational thinking and developments in data governance.
Manage the delegated budget and resources effectively, balancing priorities, service quality and value for money.
What are we looking for?
Significant senior-level, commercial/proposition experience in data governance strategy and solutions across the Pensions and Savings area, data management or data quality within a large, complex organisation, ideally within a regulated environment.
Experience of data governance frameworks and controls, with experience translating policy and regulatory requirements into practical and sustainable ways of working.
A proven track record of leading, coaching and developing specialist teams and building capability across a broader organisation.
Sound commercial and business judgement, with experience managing competing priorities, challenging timescales and complex issues while maintaining appropriate governance and control.
Proven success in designing and delivering data governance programmes with measurable impact on quality, risk and efficiency
Experience with tools and technology for data management, quality and cataloguing (Collibra knowledge is a plus)
Experience of driving data quality improvement and remediation across organisational boundaries, including working with third-party or outsourced partners.
An understanding of AI and model governance and the controls required to manage their use responsibly would be valuable.
Certified Data Management Professional (CDMP) accreditation would be desirable but is not essential.
Proven track record on leading large scale data governance initiatives to the end and realising business value
How will we measure success?
A clear, effective and up-to-date data governance framework is embedded across the Pensions & Savings business, with strong ownership and stewardship of data.
Data quality is demonstrably improving from internal functions and external partners, with clear accountability for remediation and meaningful reporting that enables effective management action.
Regulatory data commitments are delivered effectively, with appropriate evidence that data is being governed, managed and controlled in line with requirements.
AI and model governance standards are clearly defined and embedded, supporting appropriate and controlled use across the business.
Senior leaders receive clear, trusted insight on data governance and quality, enabling informed decisions and timely resolution of material issues.
The Data Governance practice continues to strengthen, with effective leadership, clear career pathways, growing capability and resources focused on the areas of greatest value and risk.
The latest governance standards are consistently applied across the function
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
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