Conduct hands-on training in shop environments, training centers, classrooms, and customer locations
Support new product launches through technical education, demonstrations, and field training initiatives
Serve as a subject-matter expert for assigned product lines, vehicle applications, diagnostics, and service procedures
Customer & Distributor Engagement
Build and maintain strong relationships with customers, distributors, and key accounts within the assigned region
Support sales and field teams by providing technical expertise during customer visits, training events, and ride-along activities
Represent the company at trade shows, regional meetings, and industry events
Collect field feedback on product performance, training needs, and market trends and communicate insights to internal teams
Curriculum Development & Learning Management Systems (LMS)
Develop, update, and maintain technical training materials, including instructor-led presentations, participant guides, job aids, videos, and digital learning content
Create, upload, and manage courses within the company Learning Management System (LMS), including course structure, learner pathways, prerequisites, and version control
Author and maintain e-learning content using LMS course authoring tools, ensuring SCORM compliance, compatibility, accessibility, and consistent learner experience
Develop and administer assessments, quizzes, and knowledge checks within the LMS to measure learning effectiveness and technical competency
Manage certifications, credentialing programs, and course completion requirements within the LMS, including tracking, renewals, and reporting
Publish, test, and maintain SCORM packages and digital assets, ensuring proper functionality, tracking accuracy, and data integrity
Adapt curriculum for multiple delivery formats, including in-person training, virtual instructor-led training (VILT), and on-demand e-learning
Analyze LMS data, learner feedback, assessment results, and training metrics to continuously improve curriculum effectiveness and learning outcomes
Collaborate cross-functionally with engineering, product management, technical support, and marketing to ensure training accuracy, consistency, and relevance
Reporting & Administration
Track training activity, attendance, certifications, and performance metrics using internal systems and the LMS
Provide regular reports on regional training activity, customer engagement, and training effectiveness
Manage travel planning, scheduling, and expenses efficiently while meeting business objectives
Qualifications
Required
5+ years of hands-on experience in automotive repair, diagnostics, or technical training
ASE Certification (current and in good standing)
Strong knowledge of modern automotive systems (engine management, fuel systems, emissions, electrical, drivability, etc.)
Proven ability to teach, present, and communicate complex technical concepts clearly to diverse audiences
Strong interpersonal and relationship-building skills
Ability to work independently in a remote, field-based role with minimal supervision
Willingness to travel extensively (typically 50–75%), including overnight travel
Valid driver’s license and ability to travel by air
Preferred
Multiple ASE certifications or ASE Master Technician status
Prior experience as a field trainer, technical instructor, or technical support specialist
Experience in the automotive aftermarket industry
Curriculum development or instructional design experience
Experience working with Learning Management Systems (LMS) and digital learning platforms
Skills & Competencies
Strong technical aptitude and hands-on mechanical skills
Confident presenter with strong facilitation and classroom management abilities
Customer-focused mindset with a consultative approach
Excellent time management and organizational skills
Comfortable working in automotive repair environments and professional training settings
Proficient with Microsoft Office and virtual collaboration tools
Bi-lingual capability is a plus, with preference for candidates who can deliver training in Spanish or French-Canadian
EQUAL EMPLOYMENT OPPORTUNITY
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
VISA SPONSORSHIP
For this role, applicants must be currently authorized to work on a full-time basis in the country where the position is based. Only in certain circumstances, based on business need, does PHINIA provide sponsorship for employment visa status.
NO UNAUTHORIZED REFERRALS
PHINIA does not accept unsolicited resumes from recruitment agencies or third-party vendors. Any recruitment partnership must be approved in writing by Human Resources before candidate submissions are made.
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Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.
