Pharmerica
From Pharmerica's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Our Company
PharMerica
Overview
Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!
Schedule: Monday-Friday 8:30am to 5pm
This is a hybrid opportunity. Applicants must reside in, or commutable distance, to Louisville, KY
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Position will be posted for a minimum of 7 business days
Receives in-bound communications from customers, and/or facility personnel, documenting real-time call in software tracking log, following specific questioning to gather pertinent facts, recording situation electronically, resolving when applicable or forwarding concerns to appropriate functional area for resolution. Associate will follow-up on all issues and serve as key point of contact to ensure customer satisfaction and positive customer outcome
Works with other functional areas to resolve customer problems, documents problems in system database, and notifies appropriate parties of what actions have or need to be taken
Recognizes deviation and irregularities relating to data, processes and system requirements and seeks resolution from originator, supervisor or director
Performs outbound courtesy calls as designated by the business guidelines
Achieves Call Center metrics
Maintains the confidentiality of employees and patients/resident’s demographic and medical information
Maintains work records and area per department requirements
Performs other tasks as assigned.
Required: High School Diploma
Desired: Associates Degree
Required: Four years of Call Center Inbound/Outbound Experience
Desired: Previous healthcare experience preferred; Inside/Outside sales experience
Required: Computer Literacy, data entry skills, project management skills
Required: Must have good oral & written communication skills, detail & results orientation, problem solving skills, and team work
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
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