The Expert Program Manager drives alignment across multiple workstreams, manages dependencies and risks, and ensures SAP Propel initiatives achieve intended business value. The position will lead business readiness, ensuring people, processes, technology, and culture are prepared to successfully adopt and sustain the Propel initiative. The Expert Program Manager is also responsible for establishing and managing program performance metrics, key performance indicators (KPIs), and outcome measures to track progress, adoption, business value realization, and operational effectiveness. The role coordinates cross-functional reporting activities and provides executive-level visibility through dashboards, scorecards, and performance reporting.
This position is hybrid, working from your remote office and your assigned location 2-3 days a week.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
Bay Area Minimum: $129,000
- Bay Area Mid:$168,000
- Bay Maximum: $207,000
This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Job Responsibilities
Business & Site Readiness
Update business processes and workflows
Proactively address organization and operating model changes to adapt to new capabilities
Measure success/opportunities and maintain feedback mechanisms to track adoption and performance
Deliver training and awareness tailored to job functions
Lead site readiness for trainings and activities (e.g. physical infrastructure in place, availability of personnel and resources)
Program Leadership & Execution
Lead complex, cross-functional initiatives supporting Electric T&D business objectives.
Develop and manage integrated program plans encompassing scope, schedule, dependencies, milestones, risks, and deliverables.
Ensure alignment between program deliverables and Electric T&D business priorities.
Organizational Readiness & Change Management
Partner with business leaders to define future-state operating models, business processes, and organizational impacts.
Support the implementation of enterprise-standard processes enabled through SAP Propel.
Lead change readiness, stakeholder engagement, communication, and adoption activities.
Facilitate decision-making and issue resolution across multiple stakeholder groups.
Support process leads in documenting as-is and to-be processes
Stakeholder & Governance Management
Build strong relationships with directors, senior managers, and operational leaders throughout Electric Operations and IT.
Prepare and deliver executive-level communications, status updates, and program performance reporting.
Support program governance forums, steering committees, and leadership reviews.
Facilitate cross-functional alignment and ensure transparency of program decisions, risks, and progress.
Influence outcomes across organizations without direct authority.
Reporting & Performance Management
Define and monitor key program performance indicators.
Leverage data, reporting, and analytics to inform decisions and measure outcomes.
Executive dashboards and performance reporting.
Monitor adoption, readiness, and operational performance metrics to support informed decision-making and continuous improvement.
Present program status, key insights, and recommendations to executive leadership, steering committees, and governance forums.
Qualifications
Minimum
Bachelors Degree or equivalent experience
Job-related experience, 8 years
Desired
Masters Degree in job-related discipline or equivalent experience
PMI-Project Management Institute PMP-Project Management Professional certification
Experience with SAP, SAP S/4HANA, Work and Asset Management, Enterprise Asset Management, or utility business processes.
Knowledge of Electric Transmission and Distribution operations, maintenance, construction, planning, and asset management.
Experience leading ERP implementations or enterprise transformation programs.
