Department Overview
Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team, comprised of roughly 10,100 coworkers, is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of transmission lines.
Coworkers in Electric Transmission & Distribution actively engage in the Lean Methodology through the use of visual management in operating reviews to cross-functionally identify and solve problems, and create standard work. By working together as One Electric. One Team. We are delivering for our hometowns.
Position Summary
Business Process Analysts evaluate the effectiveness of, and recommend improvements to, business process, practice, and procedures. Business process related activities are focused on measuring and improving quality, cost effectiveness, efficiency, customer satisfaction and other desired business outcomes and strategic business decisions.
This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
- Bay Minimum: $118,000
- Bay Maximum: $188,000
&/OR
- CA Minimum: $112,000
- CA Maximum: $179,000
This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Job Responsibilities
Performs root cause analysis on highly complex processes that have cross functional impact.
Applies advanced knowledge to wide-ranging process issues affecting the business.
Develops innovative process solutions to address complex business issues. Presents findings and proposed recommendations to leaders.
Develop business cases in support of strategy or change initiatives.
Works with and leverages relationships with Directors and Managers across process functions / PG&E.
Develops/delivers end-to-end process training materials to better support business needs.
May manage cross-functional projects or initiatives.
Qualifications
Minimum
Bachelors Degree in Business, Statistics, Mathematics or related field or equivalent work experience.
Job-related experience, 6 years
Travel required
Desired
LSS-Lean Six Sigma Green Belt certification
Extensive knowledge of different qualitative and quantitative analytical methods, approaches and tactics.
Broad expertise in business process, root cause process improvement and data analysis concepts, methods and techniques.
Creative problem-solving skills to develop process solutions.
Strong analytical and writing skills to create compelling business cases based on complex business environments and inputs.
Influence skills to effectively gain buy in from leaders inside and outside of the department.
Knowledge and understanding of key process drivers affecting business results.
Project management skills to lead large and complex projects working with cross-functional teams.
Organizational, prioritization and multi-tasking skills.
Adaptable to changing business conditions and ambiguity.
Advanced skills in Microsoft Office, Project, Visio or similar software.
