If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place!
About the role
PerfectServe is investing in a unified data platform spanning our product portfolio — the data store, the shared taxonomy, and the pipelines that will let the business answer questions across the whole platform. Our architecture team has mapped the high-level direction and target state. The detailed design is deliberately still open.
This is the senior engineering seat that takes it from direction to working platform. You will shape the detailed architecture alongside our architecture team, own the implementation and integration design, and set the engineering standards the team works to — building it with a dedicated team.
Why this role, specifically
We have done real thinking here — the high-level direction and target state are mapped, and the business case is made and funded. What is deliberately not settled is almost everything below that line. We would rather hire someone with strong opinions about it than fill it in ourselves before you arrive.
That is where the consequential decisions live — how entities resolve consistently across a broad portfolio, how time is modeled so a question about last quarter resolves against last quarter's reality, how a metric gets defined once and trusted everywhere. Cheap to get right now, expensive to correct later.
So you get a direction to work from and an architecture team to partner with, plus genuine influence over both. If you would rather bring your experience to bear on a platform while it is being built than inherit one that is already set, this is that role.
What you will do
Own the implementation design across the platform — ingestion, modeling, and the surfaces people consume
Shape the detailed architecture from the high-level direction, working with our architecture team
Own integration design across a varied set of production source systems
Build ingestion pipelines from those systems
Model raw data into business-ready datasets, with one agreed definition per metric
Set the engineering standards the team works to, including data quality and testing
Partner with our platform and operations teams on safe, low-impact extraction from production databases
Work directly with the people who need the data, so what gets built answers real questions
Mentor data engineers and help shape their work
What you bring
Substantial experience building and operating cloud data platforms, ideally including one you designed from scratch
Comfort making decisions with incomplete information, and the judgement to know which ones are expensive to get wrong
Deep SQL, and strong command of a cloud data warehouse (Snowflake, BigQuery, Databricks or similar)
A transformation framework such as dbt, with clear opinions on how to structure a project
ELT and change-data-capture experience across relational sources
AWS — read replicas, object storage, and moving data between regions without surprises
Dimensional or medallion modeling, applied rather than theoretical
Workflow orchestration (Airflow, Dagster, Prefect or similar) and data quality testing as a habit
Nice to have
Healthcare data, and experience handling protected health information
Multi-tenant data isolation
Semantic layer or metrics layer design
Modern BI and self-serve reporting tooling
Why Join PerfectServe?
At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.
We offer a salary range of $170,000–$200,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.
Benefits
Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
