Support compliance with security policies and accreditation requirements (e.g., RMF, NIST 800-53)
Document incidents, resolutions, and standard operating procedures in the ticketing system
Escalate complex technical issues to senior administrators or engineering teams as needed
Assist with system monitoring, backups, and routine maintenance activities
Support onboarding/offboarding of users, including equipment setup and account deactivation
Qualifications
Required Qualifications
5 years with BS/BA; 3 years with MS/MA; 0 years with PhD
Additional 4 years experience may be considered in lieu of degree
Active TS/SCI clearance required with the ability to obtain a polygraph
Working knowledge of Windows/Linux operating systems and Active Directory
Familiarity with ticketing systems and IT service management processes
Strong customer service, communication, and problem-solving skills
Preferred Qualifications
Experience supporting classified or restricted-access systems
DoD 8570/8140-compliant certification (e.g., Security+)
Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
Exposure to AI/ML-enabled or data-intensive program environments
ITIL Foundation certification
Benefits
Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.
Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
- EEO
- EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
