Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and MS Teams trunk configurations for integration with Army Azure cloud or tactical voice networks.
Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and Google Cloud Platform configurations for integration with DISA or tactical voice networks.
Endpoint & Gateway Management: Manage and maintain Cisco IOS Voice Gateways (SIP/SRTP). Execute configuration updates, firmware patches, and dial-plan optimizations to ensure secure and reliable call routing.
Identity & Access Integration: Serve as the functional lead for UC-related identity tasks within Cisco ISE. Maintain 802.1X port security for collaboration endpoints and troubleshoot authentication failures to ensure secure network access.
Collaborative Video Ops: Provide operational support for multi-platform video environments including MS Teams Rooms (MTR) and Cisco Webex. Manage SBC connectivity for Direct Routing and ensure seamless interoperability between VTC hardware and software codecs.
Support VTC operations including scheduling, endpoint support, and bridging through tactical and RHN network for secure and nonsecure VTC calls.
Security Compliance & STIGs: Implement and maintain DISA STIG compliance across all UC and Video assets. Collaborate with the Security team to remediate vulnerabilities and ensure the UC posture meets Army Top-Level Architecture (ATLA) standards.
Integrate collaboration services with Active Directory, PKI/certificate authorities, Cloud platforms and DNS for secure authentication and service delivery.
Provide Tier 3 escalation support and mentor other team members on UC technologies
Cross-Functional Coordination: Act as the technical liaison between the UC team and the Network Automation Operations pillars. Provide technical input for Change Management boards and assist in the documentation of standard operating procedures (SOPs).
Lifecycle Support: Manage the "Day-2" operations of the UC infrastructure, including user provisioning, certificate renewals, and capacity monitoring of SIP trunks and VTC bridges.
Documentation & Collaboration -
Documentation & Change Management: Maintain up-to-date architecture diagrams, runbooks, and standard operating procedures; participate in formal change-control processes.
Qualifications
Minimum Requirements
TESA Experience Requirements
Bachelor’s degree in Computer Science, Cybersecurity, or related field and 8+ years of relevant experience, or an Associate’s and 10+ years’ relevant experience, or HS and 12+ years’ relevant experience.
Certifications (8140 DCWF Code 441)
DCWF: 441
SecurityX /CASP+, CCNP Security, CCSP, GCIA, GCED, GCIH,
And ONE of the following
CCNP Collaboration, CCNP Routing and switching, CCNP Security, CCIE.
Hands-On Expertise
Unified Communications & Collaboration: Minimum of 5 years of experience administering the Cisco Collaboration stack, including CUCM, UCCX, Unity Connection, and Cisco Emergency Responder (CER). Must have a proven track record of maintaining Cisco Expressways, Voice Gateways (ISR/VG), Analog Gateways and Cisco Unified Border Elements (CUBEs).
Identity & Network Access Control: Proficiency in Cisco ISE and 802.1X protocols. The candidate should be able to manage endpoint identity policies, troubleshoot authentication/authorization failures for UC devices, and ensure hardware is correctly profiled within the network access architecture.
Network Foundation (L2/L3): Strong command of Campus Routing and Switching (Cisco Catalyst/Nexus). Candidate must be able to diagnose and resolve Layer 2 (VLANs, Spanning Tree, PoE) and Layer 3 (OSPF/BGP, QoS/DSCP markings) issues that impact real-time voice and video traffic.
Video Integration: Experience supporting multi-vendor video solutions (MS Teams Rooms, Webex, Polycom) and ensuring interoperability between legacy VTC hardware and modern cloud-based collaboration platforms.
Configuration Management & Documentation: Demonstrated experience maintaining accurate Network Topology Diagrams (Visio), Port/Cable maps, and System SOPs. Ability to manage configuration backups, version control, and formal change-management records to ensure audit readiness and disaster recovery.
Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies.
Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audio codecs.
Understanding of network security principles, including ACLs, NAT, and IPS/IDS.
Understanding of Cisco ISE policies, 802.1X, RADIUS, TACACS+, TrustSec, Software-Defined Access. Familiarity with command-line interfaces (like TMSH), networking concepts and protocols, and security principles.
Soft Skills & Security Clearance requirements
Demonstrated analytical, troubleshooting, and communication experience and capabilities.
Demonstrated ability to thrive in fast-paced, mission-critical settings.
U.S. citizenship required.
Active DoD Secret security clearance.
Target Salary Range $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
- EEO
- EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
