Overview As a Recruitment Coordinator, you will play a key role in ensuring seamless execution of recruitment coordination processes across different hiring categories: Professional External & Internal Hiring, Frontline Hiring for South Africa. You will be responsible for managing requisition processing, offer management, pre-boarding, and onboarding activities, while ensuring compliance, data integrity, and process adherence. This role requires strong organizational skills, attention to detail, stakeholder collaboration, and the ability to work efficiently in a fast-paced environment. You will work closely with Recruiters, Hiring Managers, Talent Acquisition Leaders, and HR teams to deliver an exceptional recruitment experience for both candidates and internal stakeholders. Responsibilities Recruitment Coordination & Process Management Requisition Management: Ensure accurate entry, updates, and maintenance of job requisitions within the Applicant Tracking System (ATS). Offer & Pre-boarding Support: Assist in the preparation and issuance of offer letters ensuring accuracy, compliance, and timely delivery. Facilitate background checks, tracking progress, and resolving any related issues. Onboarding Coordination: Support pre-boarding activities, including new hire documentation and orientation scheduling. Ensure a smooth transition for new hires, resolving any onboarding-related concerns efficiently. Process Oversight: Monitor all aspects of the recruitment lifecycle, ensuring timely completion of each stage while maintaining high service standards. Data Management & Reporting Maintain accurate and up-to-date candidate records within the ATS and other recruitment systems. Ensure data integrity and compliance with company policies and data privacy regulations. Generate basic reports on recruitment activities, tracking process completion rates, candidate status, and coordination efficiency. Stakeholder Management & Communication Build and maintain strong relationships with Recruiters, Hiring Managers, HR Teams, and Candidates. Provide timely updates on the status of coordination activities, ensuring clear communication and alignment. Ensure candidates receive a high-touch experience, keeping them informed throughout the interview and hiring process. Process Improvement & Technology Utilization Identify and suggest process improvements to streamline coordination activities and enhance efficiency. Utilize the ATS, CRM, and other recruitment tools to ensure timely and accurate execution of coordination activities. Stay updated on system and process changes, ensuring proper adoption and compliance. Compliance & Process Adherence Ensure all recruitment activities comply with local employment laws, company policies, and global hiring standards. Maintain accurate data entry and tracking within the ATS, ensuring full compliance with recruitment lifecycle protocols. Safeguard the accuracy and completeness of candidate records, ensuring adherence to data privacy regulations. Qualifications Required Qualifications Education & Experience: Bachelor’s Degree and 2+ years of experience in recruitment coordination, HR operations, or talent acquisition support. Talent Acquisition Technology Expertise: Experience working with Applicant Tracking Systems (ATS) (e.g., iCIMS, Workday, SuccessFactors) and recruitment technologies. Organizational & Time Management Skills: Strong ability to manage multiple priorities, high-volume hiring processes, and deadlines in a fast-paced environment. Communication & Stakeholder Management: Excellent verbal and written communication skills, with the ability to interact professionally with candidates, recruiters, hiring managers, and cross-functional stakeholders. Process & Compliance Adherence: Understanding of global hiring standards, local employment laws, and recruitment lifecycle protocols to ensure compliance and data integrity. Attention to Detail: Strong focus on accuracy in offer processing, scheduling, and data management to maintain seamless recruitment coordination. Collaboration & Confidentiality: Ability to work collaboratively across teams while maintaining discretion in handling sensitive candidate information. Candidate Experience Management: Strong customer service orientation to ensure a high-touch candidate experience throughout the interview and onboarding process. Proficiency in English: Strong written and spoken English skills to support recruitment coordination across regions. Preferred Qualifications High-Volume Hiring Expertise: Experience supporting external professional, or frontline hiring processes in a high-volume recruitment environment. HR Systems & Data Management: Familiarity with recruitment workflows, HR processes, and system-generated analytics to support reporting and insights. Process Improvement Mindset: Ability to identify opportunities for operational efficiency and suggest enhancements to streamline coordination activities. Recruitment Coordination & Process Management Requisition Management: Ensure accurate entry, updates, and maintenance of job requisitions within the Applicant Tracking System (ATS). Offer & Pre-boarding Support: Assist in the preparation and issuance of offer letters ensuring accuracy, compliance, and timely delivery. Facilitate background checks, tracking progress, and resolving any related issues. Onboarding Coordination: Support pre-boarding activities, including new hire documentation and orientation scheduling. Ensure a smooth transition for new hires, resolving any onboarding-related concerns efficiently. Process Oversight: Monitor all aspects of the recruitment lifecycle, ensuring timely completion of each stage while maintaining high service standards. Data Management & Reporting Maintain accurate and up-to-date candidate records within the ATS and other recruitment systems. Ensure data integrity and compliance with company policies and data privacy regulations. Generate basic reports on recruitment activities, tracking process completion rates, candidate status, and coordination efficiency. Stakeholder Management & Communication Build and maintain strong relationships with Recruiters, Hiring Managers, HR Teams, and Candidates. Provide timely updates on the status of coordination activities, ensuring clear communication and alignment. Ensure candidates receive a high-touch experience, keeping them informed throughout the interview and hiring process. Process Improvement & Technology Utilization Identify and suggest process improvements to streamline coordination activities and enhance efficiency. Utilize the ATS, CRM, and other recruitment tools to ensure timely and accurate execution of coordination activities. Stay updated on system and process changes, ensuring proper adoption and compliance. Compliance & Process Adherence Ensure all recruitment activities comply with local employment laws, company policies, and global hiring standards. Maintain accurate data entry and tracking within the ATS, ensuring full compliance with recruitment lifecycle protocols. Safeguard the accuracy and completeness of candidate records, ensuring adherence to data privacy regulations. Required Qualifications Education & Experience: Bachelor’s Degree and 2+ years of experience in recruitment coordination, HR operations, or talent acquisition support. Talent Acquisition Technology Expertise: Experience working with Applicant Tracking Systems (ATS) (e.g., iCIMS, Workday, SuccessFactors) and recruitment technologies. Organizational & Time Management Skills: Strong ability to manage multiple priorities, high-volume hiring processes, and deadlines in a fast-paced environment. Communication & Stakeholder Management: Excellent verbal and written communication skills, with the ability to interact professionally with candidates, recruiters, hiring managers, and cross-functional stakeholders. Process & Compliance Adherence: Understanding of global hiring standards, local employment laws, and recruitment lifecycle protocols to ensure compliance and data integrity. Attention to Detail: Strong focus on accuracy in offer processing, scheduling, and data management to maintain seamless recruitment coordination. Collaboration & Confidentiality: Ability to work collaboratively across teams while maintaining discretion in handling sensitive candidate information. Candidate Experience Management: Strong customer service orientation to ensure a high-touch candidate experience throughout the interview and onboarding process. Proficiency in English: Strong written and spoken English skills to support recruitment coordination across regions. Preferred Qualifications High-Volume Hiring Expertise: Experience supporting external professional, or frontline hiring processes in a high-volume recruitment environment. HR Systems & Data Management: Familiarity with recruitment workflows, HR processes, and system-generated analytics to support reporting and insights. Process Improvement Mindset: Ability to identify opportunities for operational efficiency and suggest enhancements to streamline coordination activities.
