Act as a trusted subject matter expert for assigned solution portfolios
Create technical resources, implementation guides, and educational content that enable partner success
Collaborate with cross-functional teams to improve partner experiences and accelerate adoption
Troubleshoot deployment challenges and help partners achieve successful outcomes
The Impact You'll Make
Every conversation you lead will help partners make better technology decisions for their customers. Your expertise will directly influence cloud adoption, partner growth, solution success, and the overall customer experience, helping businesses across Australia and New Zealand become more productive, protected, and prepared for the AI economy.
What Success Looks Like
We're looking for someone who brings
Demonstrated technical, solutions engineering, pre-sales, or consulting experience
A genuine passion for technology, cloud platforms, and continuous learning
The ability to translate complex technical concepts into clear business value
Strong presentation and communication skills across both technical and non-technical audiences
A customer-first mindset and a desire to create exceptional experiences
Confidence navigating unfamiliar environments and solving technical challenges
Experience collaborating with sales teams and external stakeholders
One or more industry certifications, such as Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Security+, or Network+
A degree in Information Technology, Computer Science, or equivalent practical experience
Trust and Hiring
At Pax8, we care deeply about building genuine, trust-based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.
We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.
Everyone Is Welcome Here
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.
Melbourne Office
Located in Melbourne, our office provides a collaborative, energetic workspace designed to support innovation, teamwork, and connection. You’ll be part of a vibrant team working closely together to deliver outstanding partner experiences.
Grow Beyond the Role
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.
About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
Background Checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.
Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/
