Partner with Product Owners to refine and prioritize backlogs, write user stories, and align deliverables with business goals
Design innovative workflow solutions that leverage platforms such as Appian or similar technologies
Facilitate cross-functional design sessions to ensure alignment between business needs and technical capabilities
Collaborate across teams including Digital Transformation and Technology on enterprise initiatives
Support Agile ceremonies such as sprint planning, estimation, retrospectives, and demos
Lead user acceptance testing (UAT) by identifying scenarios, managing communication, and overseeing execution
Provide post-implementation production support and act as a liaison between business and technical teams
Assist in change management activities including stakeholder engagement and adoption planning
The experience you bring
Bachelor's degree in Computer Science, Business, Information Systems, or related field—or equivalent work experience
Minimum of 5 years of experience in business or systems analysis, preferably in an enterprise IT environment
Strong analytical and problem-solving skills with a comfort level navigating ambiguity
Excellent written and verbal communication skills, including the ability to facilitate meetings and communicate technical concepts to business users
Proven experience in Agile/Scrum environments; familiarity with sprint planning and backlog grooming
Experience with workflow platforms such as Appian or Pega
Familiarity with low-code or no-code platforms
What makes you stand out
Experience working on enterprise-level digital transformation initiatives
Knowledge of Pacific Life’s business operations or the broader insurance/financial services industry
Candidates with Executive Benefits experience are strongly preferred
A curious, innovative mindset with a passion for continuous improvement
Demonstrated ability to build trust, foster collaboration, and take initiative across teams
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$113,490.00 - $138,710.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
