How you’ll help move us forward
Lead and manage multiple, complex programs and projects across the division, including new product development, new capability development, and operational readiness, from concept to delivery
Develop integrated program roadmaps, master plans, timelines, and deliverables that align business, technology, and operational workstreams to strategic objectives and business outcomes
Lead delivery using a combination of Agile, waterfall, and hybrid methods, adjusting plans based on team feedback, stakeholder input, and shifting priorities
Coordinate cross-functional teams across the value chain within the Division and with Enterprise teams, ensuring dependencies, impediments, and delivery constraints are actively managed
Drive timely program decisions; identify risks early, manage trade-offs, and escalate when appropriate to maintain delivery momentum
Monitor and report on program performance, key metrics, and progress, communicating clearly and effectively to senior leadership and stakeholders
Develop program and project business cases, partnering with stakeholders to define value, key metrics, resource needs/costs, and delivery assumptions
Act as a liaison between internal teams and external vendors, ensuring tightly coordinated program execution
Partner with product managers, business owners, and delivery leads to ensure scope, timing, and outcomes are aligned
The experience you bring
Bachelor’s degree in business, finance, technology, or a related discipline
10+ years of program and project management experience leading highly complex, cross-functional programs in hybrid Agile environments (Agile, Scrum, Kanban, SAFe, or mixed models)
Experience bringing new products or capabilities to market, from concept to implementation
Experience managing external vendor relationships and coordinating vendor-delivered work
Strong facilitation and communication skills, with a proven ability to lead through ambiguity
Experience managing delivery in environments with both iterative and milestone-driven work
Ability to track and manage progress across multiple teams and technologies without heavy overhead
Familiarity with project, portfolio, and collaboration tools such as Planview, Jira, Confluence, Azure DevOps, Microsoft Project, or Smartsheet
Demonstrated ability to influence without authority and coordinate across stakeholder groups
Experience in regulated industries (e.g., insurance, financial services, healthcare) preferred
What makes you stand out
Experience with PFML, statutory disability, leave and absence management, or group disability programs, whether at a carrier, TPA, or state program
Group benefits experience
Familiarity with state insurance product filing and regulatory approval processes
Experience with insurance policy administration and claims platforms and their integrations
Thrives in a dynamic environment, taking initiative and driving progress with minimal direction
Experienced living in the space between strategy and execution, with a results-oriented mindset and the ability to drive innovation and change
Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP)
SAFe® Scrum Master (SSM) or SAFe® Agilist (SA)
Project Management Professional (PMP)®
PMI Agile Certified Practitioner (PMI-ACP)®
Lean Six Sigma Yellow or Green Belt (a plus)
What Success Looks Like
Work progresses iteratively, with direction and purpose
Product, filing, technology, and operational readiness plans come together in one coordinated program plan
Risks are surfaced and addressed early, not after the fact
Stakeholders remain informed, engaged, and aligned
Delivery plans remain current and useful, not theoretical
Teams are supported and business outcomes are delivered with consistency
You can be who you are.
People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
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Base Pay Range
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$152,010.00 - $185,790.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
