Design, implement, and maintain scalable and reliable IT infrastructure solutions across multiple regions.
Design, deploy, and manage scalable and secure Windows Server-based systems across data centers and cloud environments in multiple regions globally.
Design, deploy, and maintain rack and cabinet layouts, structured cabling, labeling standards, rack elevations, equipment placement, and cable management across multiple regions.
Install, move, and decommission data center hardware, including rack-and-stack activities, physical infrastructure project support, and end-of-life clean-up.
Provide escalation support for complex rack, cabling, power, cooling, and environmental issues, coordinating with operations, facilities, security, and vendor partners to resolve incidents and support scheduled maintenance.
Provide escalation support for complex server issues, collaborating with operations and support teams to resolve incidents efficiently.
Partner with Facilities and electrical/mechanical vendors to support power distribution, UPS, ATS, generator, cooling, airflow, and redundancy requirements.
Define, communicate, and enforce global data center standards, safety practices, hardening guidelines, and compliance requirements for the physical infrastructure environment.
Collaborate with Systems, Network, Storage, Facilities, Security, and vendor teams to plan, coordinate, and execute infrastructure deployments across global locations.
Develop and maintain accurate documentation, rack elevation diagrams, cable schedules, capacity tracking tools, procedures, and operational records for global data centers.
Participate in automation, Infrastructure as Code, monitoring, and process modernization efforts that reduce manual work, improve consistency, and strengthen operational efficiency.
Support capacity planning, performance optimization, monitoring, backup readiness, maintenance activities, and continuous improvement across server, storage, and physical data center platforms.
Mentor junior engineers and promote safe, standardized, and disciplined execution of physical infrastructure work.
Stay current with data center technologies, industry practices, and operational trends to support innovation and modernization.
Participate in the on-call rotation and provide 24/7 support for data center operations as required
The experience you bring
BS degree in Computer Science or related field or equivalent experience
8+ years of working in Data Center Operations for multiple locations.
Expertise in data center infrastructure, including servers, storage, networking, power/cooling systems, virtualization, hyper converged infrastructure.
Experience with monitoring and management tools (e.g., Nagios, Zabbix, SolarWinds, Grafana).
Excellent problem-solving skills and the ability to work under pressure.
Strong organizational and documentation skills.
Ability to work independently and as part of a global team.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
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Base Pay Range
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$167,670.00 - $204,930.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
