Act as an on-site contact for drivers and customers, providing support and resolving issues efficiently.
Gather feedback from customers and drivers to identify opportunities for service improvement.
Monitor and adapt to regional economic trends to improve customer satisfaction.
Safety and Security
Enforce all safety guidelines and protocols, promoting a culture of safety within the facility.
Monitor access points, surveillance systems, and overall yard security to ensure asset protection.
Conduct routine safety drills and ensure compliance with Occupational Safety and Health Administration (OSHA) standards.
Collaboration and Reporting
Provide weekly operational reports, highlighting trends, challenges, and opportunities.
Support strategic initiatives by providing insights on customer behavior and yard utilization.
Qualifications
High school diploma or equivalent; additional certifications or training in logistics or operations management preferred.
Proven experience in an operations or logistics role, preferably within a truck or equipment yard environment.
Strong problem-solving and decision-making skills with a proactive, "can-do" attitude.
Basic computer literacy, including proficiency in Google Workspace, Slack, and CRM systems.
Excellent communication skills and the ability to engage with customers and team members effectively.
Ability to work outdoors in varying weather conditions and perform physical tasks as needed.
Preferred Qualifications
Prior supervisory experience within a logistics or operations environment.
Familiarity with yard management systems and operational tracking tools.
Knowledge of OSHA safety regulations and best practices.
Experience analyzing and adapting to regional economic variables to improve operational efficiency.
Valid Commercial Driver’s License (CDL A or C).
Reporting Structure
The Yard Operations Associate reports directly to the Regional Director and collaborates with other yard-level staff and corporate teams to achieve operational excellence.
Available Shift: Flexible, Part-time: 20 Hrs/week
This is an on-site role located at 1624 Pioneer Rd, Salt Lake City, UT, 84104.
Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind
