Provide technical support for factory, laboratory, installation, and field issues, including troubleshooting and root cause analysis.
Standardize mature special requirements and non-standard solutions to improve competitiveness, quality, and engineering efficiency.
Provide technical support to Sales, Sales Engineering, Manufacturing, Supply Chain, Purchasing, Quality, Installation, Service, Marketing, and field teams.
Understand and apply FTA, FMEA, RAMP, RRCA, and other relevant engineering and quality tools.
Work under the leadership of the System Engineering Manager/Supervisor and deliver assigned work on time.
Comply with company Ethics & Compliance policies.
Complete required ACE courses and qualifications on time and apply ACE tools in daily work.
Qualification Requirements
Education: Bachelor’s degree or above in Mechanical Engineering, Electrical Engineering, Automation, Mechatronics, or a related discipline.
Experience: At least 3 years of relevant engineering experience, including at least 2 years of mechanical or electrical design experience. Elevator system engineering or contract engineering experience is preferred.
Language: Good reading, writing, and spoken English skills.
Computer Skills: Proficient in AutoCAD, MATLAB, Microsoft Office, and relevant system calculation or layout tools. Experience with Pro/E, VBA, ERP, or MASC is preferred.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
