Date Posted
- 2026-11-12
- Country:
- Malaysia
- Location:
- Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia
- Role Overview
Manage service operation, customer management and service routing across east coast branch, consist of Malaysia
On a typical day you will
Carry out 100% of the elevator maintenance and service visits of the units within your territory.
Work within your defined geographical area / territory, managing the portfolio of elevators within it.
Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
Carry out minor repairs to achieve continual operation.
Liaise directly with the customer while on site to build a good working relationship.
Responsibility
You have at least 2 years of experience in the elevator sector.
You have good skills in electricity and electrical engineering.
You are a committed professional, with safety as your priority.
You are comfortable communicating to others.
You are curious, adaptable, and you know how to work alone or in a team.
You are comfortable using electronic and digital tools.
Qualification
High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years)
Experience with digital applications for managing work teams and products
Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
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Strong computer and technology skills, business acumen and a passion for customer service.
People management
Planning – of schedule for Technicians
Strong communication skills
What’s In it For Me / Benefits
You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
Customize here for work schedule, shift or weekly hours
We offer you remuneration in accordance with local financial standards and wage agreement
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here)
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
