Support governance, compliance, and reporting requirements related to learning programs.
Learning Technology & Analytics
Administer learning technologies and learning management systems (LMS).
Monitor participation, completion rates, learner feedback, and business impact measures.
Develop reports, dashboards, and insights to evaluate learning effectiveness and identify improvement opportunities.
Utilize data to enhance learner experiences and optimize program outcomes.
Resolve content-related system issues in learning technology systems and solutions, including management of e-learning Learning license distribution.
Stakeholder Partnership
Partner with HR Business Partners, Talent Partners and Learning Program Managers, to understand learning needs and priorities.
Contribute to change management and communication efforts for enterprise learning initiatives.
Act as a resource to the Talent team including resolving issues and providing support during classes/events, and training/supporting internal and external stakeholders.
Qualifications & Requirements
Education: Bachelor’s Degree preferred.
Experience in Learning & Development, Talent Development, Organizational Development, or related HR disciplines.
Experience managing learning projects and working with multiple stakeholders.
Experience using learning management systems and learning technologies.
2+ years of relevant Workday administration experience preferred, including talent suite and Workday Learning.
Knowledge of Workday Learning Fundamentals or Learning Specialist Certification preferred
Knowledge of / Experience with ServiceNow help desk and ticket resolution.
Strong learning agility with technology; quickly learns new applications and tools.
Strong project management skills: able to organize and execute tasks and activities with urgency and deliver on time.
Is detail-oriented and highly organized, strong ability to multi-task.
Demonstrates comfort and curiosity with AI enhanced solutions and
processes.
Proficient in Microsoft Office Suite, including Outlook, Word, Excel, OneNote, PowerPoint, and SharePoint.
Strong collaboration skills: ability to work cross-functionally, globally and with remote teams.
