Conduct EH&S inspection/audit and cover each employee in designated routes.
Conduct toolbox talk with field professionals.
Carry out annual equipment survey.
Plan for repair schedule as a preventive method.
Carry out NIS before taking over new construction and modernization jobs.
Generating & Facilitating “T” orders booking and closure.
Ensure zero call back through periodic scheduled maintenance.
Ensure Quality of Service through defined processes and inspections.
Timely and Transparent communication with customers. Build strong customer relationships to enhance customer centricity.
Responsible for acquisition and recoveries of Units.
Material and Inventory management.
Drive Safety awareness program in schools and societies.
Actively participate in Regional Quality Council & Safety meetings and ensure timely progress.
Qualifications & Requirements
Diploma in Electrical or Mechanical Engineering.
3-10 years of experience in lifts/escalators service, including customer-facing roles.
Strong communication and customer service skills.
Proficiency in MS Office.
Good analytical and problem‑solving skills.
What You Need to Be Successful at Otis
Customer‑Centric Mindset
Otis is committed to being a world‑class, customer‑focused service company, success begins with understanding and caring for customer needs.
Problem‑Solving & Technical Curiosity
Innovation is core to Otis’ heritage—Being curious, analytical, and apply engineering principles.
Empowerment
We encourage and support smart risk taking with ownership and accountability.
Collaboration & Communication
We work together as a one team we partner, create connections and contribute across Otis.
Future‑Focused Mindset
Otis looks for individuals who are smart, adaptive, digitally aware, and excited to shape the future of smarter, safer mobility.
What’s In it For Me
Real Impact from Day One
Work on projects that directly influence how millions move safely across India’s buildings, metros, railways, commercial hubs, and airports.
