Provide on-site technical and user support for all Pratt & Miller software tools at NASCAR Sprint Cup races (41 events per year); also provide limited support for supported Truck teams at companion events
Provide expert-level user support for clients as needed
Proactively check in with clients to identify support needs
Provide first-level support and intermediary communication with higher level support personnel
Actively monitor health and performance of competition tools and services
Provide informal training to end users as needed
Provide support or assistance for other devices and toolsets which interact with Pratt Miller software
Report technical issues and user feedback to Pratt Miller software development staff
Maintain a trackside library of all current versions of Pratt Miller software toolsets and support materials
Implement and support technology-driven projects for communication, data dissemination, and competitive evaluation initiatives
Manage and maintain all trackside technology systems (networking, PCs, internet, satellite)
Receive regular training and updates on Pratt Miller software toolsets utilized in the NASCAR program
Assist in the production and distribution of weekly reports
ADDITIONAL DUTIES AND RESPONSIBILITIES
In addition to the responsibilities mentioned above, tasks relating to the following area will be. assigned as required:
Attendance at Pratt & Miller meetings
Education / training
Provide feedback on product needs and processes
Support Pratt Miller initiatives as necessary
ESSENTIAL KNOWLEDGE AND SKILLS
Desired Education
BS or MS in Engineering or Computer Science or equivalent
At least 3 years of experience in Information Technology, Systems Support, or Database Administration
Desired Specialized Knowledge and Skills
Outgoing personality, excellent interpersonal and communication skills, and a customer-focused attitude
Ability to troubleshoot complex issues and arrive at a practical solution
Understanding of Microsoft Windows/Windows Server operating systems
Understanding of Linux operating systems
Experience with networking concepts (domains, authentication, security groups, maintenance, and networking)
Background in enterprise-level software deployment and support
Experience designing and implementing networking infrastructure
Experience in soldering
Knowledge of basic (non-line level) electrical systems
Demonstrated capability to research, understand, and implement new technology
Ability to work independently but seek additional assistance when required
Attention to detail and drive for quality
Strong work ethic
Team player
Trackside experience in motorsports, specifically NASCAR
Work Environment/Physical Demands
Extensive, independent travel and long hours are required (41 events per year)
Stress may occur periodically
Requirement to lift 50#
Requirement to occasionally perform elevated work, or work in an enclosed environment
Acceptance of operating in an environment with inherent risk.
Pay Range
$79,300.00 - $126,900.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
