Assist with reviewing account and transaction activity to identify unusual patterns and potential fraud concerns for further investigation.
Support fraud investigations by gathering relevant account information, organizing documentation, and maintaining accurate case records under the guidance of experienced team members.
Assist with tracking fraud activity and identifying recurring trends or patterns that may help strengthen fraud prevention efforts.
Partner with Fraud and Operations team members and other business areas to gain an understanding of fraud prevention, detection, escalation, and resolution within a banking environment.
Participate in projects focused on improving fraud-related processes, procedures, reporting, and internal controls while gaining exposure to banking operations and risk management.
Assist with day-to-day banking operations, including supporting deposit, loan, payment, and other operational processes while learning established banking procedures.
Assist with reporting and data analysis, including organizing operational data, and identifying trends or opportunities for improved efficiency.
Support operational risk and compliance activities by learning and following applicable banking regulations, internal policies, procedures, and established controls.
Participate in special projects and process-improvement initiatives, collaborating with Operations and other departments to enhance workflows, service, and overall operational effectiveness.
Intern Qualifications/Skills
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong written and verbal communication skills
Effective interpersonal skills
Proficient in time management, multitasking and prioritizing projects
General understanding of the banking industry
Able to work independently or with a team
Must have at minimum cumulative 3.0 GPA
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position operates in a professional banking environment and routinely uses standard office equipment and digital tools such as secure financial systems, computers, phones, photocopiers, and scanners. The role requires maintaining a high level of professionalism, confidentiality, and attention to detail in all interactions.
Work is typically performed in a corporate office setting with a moderate noise level and a dynamic, collaborative, and inclusive workplace where innovation thrives. Expect a fast-paced, supportive atmosphere where your ideas are heard, and your contributions make an impact. This role may occasionally require travel.
Our Hiring Process
The following pre-employment screenings will be completed after a conditional offer of employment has been accepted:
Criminal Background check
Credit check
Fingerprint check
Drug Screen
OFAC check
Reference check
Employment verification
Education verification
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
