Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical solutions. Implements disaster recovery solutions.
Key Responsibilities
- System Installation &
- Configuration – Software Administration:
- Monitors and
- maintains operating systems to ensure effective installation and performance.
- Administers
- middleware products in environments.
- Supports the deployment,
- maintenance, and operation of internal applications as needed.
- Performs
- regular administration and conducts standard performance trend analyses and
- manages server capacity to ensure service performance meets standards.
- Leverages
- working knowledge of application monitoring tools to ensure efficiency.
- System Installation &
- Configuration – Installation and Configuration:
- Installs and
- configures servers, cloud infrastructure, and all software and environments.
- Performs system
- configurations and backups independently to ensure optimization of server
- infrastructure.
- Supports
- hardware maintenance, auditing, installation, and provisioning as necessary.
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- Collaborates
- with internal technical experts and third-party vendors to resolve integration
- challenges.
- System Installation &
- Configuration – Identity & Access Management:
- Administers
- access privileges in the identity and access management system to ensure
- accurate access to IT resources.
- Monitors user
- activity in the identity and access management system and reports on system
- activity.
- Learns to
- provision access management systems.
- Service Lifecycle Management
