Partners with senior management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services. Shapes and leads technical programs and highly complex, cross-organizational initiatives impacting products and business. Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues. Shapes program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical collaboration across multiple teams, ensuring alignment of priorities and program goals. Provides expert technical guidance to shape and direct the automation of comprehensive reporting, leading collaboration with development teams to drive innovations in reports, dashboards, forecasts, and models for long-term technical program execution. Shapes the strategic direction of collaboration efforts as a technical liaison across stakeholder teams for high-impact technical programs.
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Key
Responsibilities
- Technical
- Management and Execution - Technical Management:
- Leverages
- technical knowledge to identify risks, manage scope, estimate program
- timelines, request feasibility, testing requirements, and determine appropriate
- resources.
- Leads
- and oversees product or service delivery, ensuring alignment with the third
- party, security, export, and accessibility compliance requirements.
- Leads
- rapid response to critical security escalations, coordinating across teams and
- departments and communicating to executives to assess risk, determine
- mitigation strategies, and ensure alignment and execution of the most effective
- path to resolution.
- Determines
- program demands and resourcing.
- Drives
- the continuous improvement of processes to ensure the highest level of
- reliability for products or services.
- Technical
- Management and Execution - Technical Strategy and Execution:
- Utilizes
- technical knowledge to identify and manage program dependencies and risks.
- Supports
- rapid response to escalations, coordinating within team and communicating to
- senior team members to assess risk, determine mitigation strategies, and
- execute the optimal proposed path to resolution.
- Leads
- initiatives to improve planning, assessing dependencies and risks to ensure alignment
- with business goals.
- Drives
- the development of scalable delivery standards and guidelines in alignment with
- Oracle best practices.
- Develops
- strategies for change management and/or incident response to enhance
- operational efficiency.
- Program
- Oversight - Strategy and Decision-Making:
- Drives
- the alignment of priorities with customers, service, and stakeholder teams
- through regular reporting to stakeholders and senior leadership.
- Establishes
- scope and milestones for each program, aligning to the broader program plan and
- company strategies and goals and leading efforts between cross-functional teams
- to deliver programs or services.
- Defines
- key performance indicators (KPIs) and measurement methods for team performance.
- Builds,
- maintains, and communicates a comprehensive communication strategy of complex
- objectives to partners and customers.
- Program
- Oversight - Program and Operations Management:
- Drives
- both technical and non-technical programs and complex, cross-organizational
- programs impacting products and business.
- Assigns
- the work of program staff (e.g., development, release management, customer
- success), providing expert technical support and direction on removing
- barriers, including risks and issues in workflows.
- Reviews
- and provides feedback on comprehensive program documentation (e.g., status
- reports, program plans) and implements risk mitigation strategies.
- Ensures
- attention to detail, including security and quality, in program management,
- from planning to execution and reporting.
- Leads
- regular program status meetings, ensuring effective communication and alignment
- across teams and leaders.
- Advises
- leadership on improving service level agreement (SLA) performance and
- productivity targets, leveraging data-driven insights.
- Provides
- technical expertise to ensure accurate forecasting program demands, funding,
- and resourcing.
- Drives
- the deployment of change management for programs, such as priority, scope,
- scheduling, development, requirement changes, and support.
- Program
- Oversight - Risk Management:
- Leads
- the management of and responses to issues, bottlenecks, and risks, resolving
- escalated issues.
- Evaluates
- results of cost assessments, benefits analysis, and return on investment (ROI)
- to drive decision-making and risk mitigation strategies.
- Makes
- critical decisions, balancing business needs and technical constraints.
- Drives
- the resolution of blockers for the program and ensures the use of technical and
- resource options to drive the successful delivery and adoption of solutions.
- Process
- Efficiency - Process Optimization:
- Leads
- complex, high-impact program improvements, integrating best practices at the
- group level and influencing process improvement across multiple teams.
- Develops
- and optimizes program objectives and workflows, while deploying
- cross-functional solutions to address critical business problems.
- Collaborates
- with management to refine and enhance processes and procedures that guide and
- assist teams in reaching their goals.
- Process
- Efficiency - Continuous Improvement:
- Drives
- cross-functional integration of continuous improvement within programs,
- aligning insights across many workstreams with business objectives and
- operational efficiency goals.
- Shapes
- the department's decision-making by designing advanced data-driven
- decision-making frameworks, ensuring consistent insight generation across
- teams.
- Leads
- business-critical improvements to the solution's availability and reliability.
- Iterates
- processes based on feedback and KPIs, analyzing results through retrospectives.
- Defines
- requirements and configurations of existing and new development tools, where
- applicable.
- Collaboration
- and Program Leadership - Cross Functional Collaboration:
- Facilitates
- alignment across multiple teams, leading discussions that drive alignment of
- cross-functional priorities and program goals.
- Leads
- large-scale efforts to optimize processes, streamlining methodologies that
- enhance team efficiency.
- Synthesizes
- complex program insights into actionable recommendations for senior leadership,
- influencing strategic decisions.
- Drives
- stakeholder engagement, ensuring continuous feedback to improve program
- planning and execution.
- Collaboration
- and Program Leadership - Program Leadership:
- Drives
- programs to optimize organizational efficiency.
- Provides
- strategic technical direction and mentorship to cross-functional teams.
- Ensures
- successful implementation of change initiatives at all of levels of the
- organization from initiation through delivery.
- Ensures
- that the program team and other stakeholders are aligned with the program goals
- and motivated, identifying and addressing conflicts and issues.
- Leads
- the creation and automation of comprehensive reporting, collaborating with
- development teams to continuously improve reports, dashboards, forecasts, and
- models to manage program execution.
- Utilizes
- data insights to solve complex problems impacting the success of the
- program(s), including adherence to SLAs.
- Conducts
- analysis on a moderate number of complex data sources, which may include
- competitive analysis, trend analysis, and KPI analysis, to drive data-informed
- decisions to support the program goals, presenting findings with immediate
- teams stakeholders.
- Leads
- collaboration with or between stakeholder teams to optimize customer success
- and operational efficiency within Oracle commitments.
- Influences
- internal and external stakeholders to secure commitment to program goals and
- long-term strategic alignment.
- Shapes
- customer experience by proactively addressing customer needs and aligning with
- business objectives.
- Evaluates
- products or services, proposing new functionalities that enhance product
- capabilities.
- Provides
- expert assessments of risks to customer satisfaction and evaluates mitigation
- efforts, offering strategic recommendations that impact the group.
- Leads
- initiatives to balance team and organizational priorities to ensure optimal
- response to customer needs, minimizing program risks.
- Oversees
- and tracks timelines and/or budgets for large-scale projects or initiatives to
- ensure timely progress and adherence to requirements. Strategically balances
- multiple projects and adjusts plans to accommodate shifts in resources or
- schedules, mitigating risks to project outcomes.
- Collaboration
- & Partnership:
- Fosters
- collaboration across the line of business and with external stakeholders to
- ensure alignment of expectations and strategic objectives. Builds and maintains
- partnerships with business leaders, stakeholders, and/or customers to address
- barriers and contribute to organizational success. Drives transparency and
- inclusivity by actively seeking, listening to, and leveraging diverse
- perspectives.
- Develops
- and refines problem-solving strategies and serves as an escalation point for
- complex issues across multiple projects or teams. Leads the analysis of complex
- data and/or information to identify patterns and root causes, reviewing
- recommendations for resolution, and implementing solutions that prevent future
- issues.
- Builds
- expertise within one's area and actively pursues learning opportunities to stay
- current with the latest industry trends and best practices. Acts as a role
- model for continuous learning by identifying new areas to grow skills. Applies
- new knowledge to drive advancement and mentors others to do the same, fostering
- a culture of continuous learning and knowledge sharing.
- Develops
- and leads efforts to implement ideas that increase the efficiency and
- effectiveness of processes, protocols, and workflows across teams, as well as
- evaluates the impact on key stakeholders. Actively encourages team to recommend
- ideas for improvement and provide feedback on approaches and methods for continued
- improvement.
- Performance
- and Development:
- Leverages
- subject matter expertise to sustain the talent development pipeline by
- participating in candidate interviews, assessing candidates, and providing
- hiring recommendations.
Disclaimer
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.
- Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
- Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
