Partners with executive management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Oversees and forecasts the scope, milestones, and objectives for each technical program, orchestrating the collaboration of teams to drive the successful delivery of each aspect of technical programs within their span of control. Oversees strategies that streamline comprehensive program plans that outline the management process for technical and considers cross-organizational scope impacting products and business. Oversees the development and execution of comprehensive risk mitigation strategies, driving alignment across multiple teams and executive leadership on these strategies. Establishes the vision and strategic direction for technical program improvement across the group, embedding best practices into organization-wide initiatives and ensuring long-term operational excellence and scalability. Leads meetings with executive-level stakeholders to align priorities, drive collaboration, and achieve technical program objectives. Guides technical programs and initiatives to improve efficiency, setting strategic direction for teams to shape these programs. Oversees the technical execution of reporting and analytics initiatives, ensuring enhancements to group-wide technical program execution. Fosters strategic relationships with internal Oracle teams as a technical liaison, ensuring a collaborative approach to achieving organizational objectives and customer success within Oracle commitments.
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Key
Responsibilities
- Technical
- Management and Execution - Technical Management:
- Oversees
- the delivery of products or services, implementing and ensuring compliance with
- all third party, security, export, accessibility, and legal compliance requirements.
- Leverages
- technical knowledge to identify risks, manage scope, estimate program
- timelines, request feasibility, testing requirements, and determine appropriate
- resources.
- Leads
- strategic oversight and direction for the group's response to critical security
- escalations, ensuring appropriate access to information, adjusting timelines,
- and communicating assessed risks and potential mitigation strategies with
- executives to align on the optimal proposed path to resolution.
- Drives
- strategic forecasting of program demands and resource allocation, collaborating
- with key stakeholders to validate predictions and optimize resource allocation.
- Drives
- the continuous evolution of processes to enhance the reliability, resilience,
- and scalability of the products or services, leveraging cutting-edge
- technologies and best practices.
- Develops
- strategic priorities and plans regarding maintenance activities and ad-hoc
- maintenance.
- Technical
- Management and Execution - Technical Strategy and Execution:
- Utilizes
- technical knowledge to identify and manage program dependencies and risks.
- Supports
- rapid response to escalations, coordinating within the group and communicating
- to group members to assess risk, determine mitigation strategies, and execute
- the optimal proposed path to resolution.
- Defines
- global strategies for various products, including transitions to Oracle Cloud
- infrastructure, positioning the organization for successful innovation.
- Establishes
- global delivery standards and guidelines, ensuring alignment with Oracle best
- practices.
- Engages
- and leads global initiatives through all phases of Implementation, Incident,
- Problem, and Organizational Change activities, including process automations.
- Program
- Oversight - Strategy and Decision-Making:
- Oversees
- guidance provided to team members, ensuring excellence in managing customer
- interactions, service teams, and stakeholders.
- Oversees
- and forecasts the scope, milestones, and objectives for each program,
- orchestrating the collaboration of teams to drive the successful delivery of
- programs within their span of control.
- Scopes
- and refines key performance indicators (KPIs) and develops measurement methods
- to monitor, evaluate, and optimize group performance against established goals
- (e.g., scope, timelines, deliverable quality).
- Drives a
- culture of effective collaboration and alignment of priorities, developing a
- communication strategy with partners and customers to achieve group goals.
- Program
- Oversight - Program and Operations Management:
- Oversees
- strategies that streamline comprehensive program plans that outline the
- management process for technical, non-technical, and cross-organizational scope
- impacting products and business.
- Oversees
- the work of program staff (e.g., development, quality assurance, customer
- success), developing strategies that ensure successful identification and
- mitigation of barriers, including risks and issues in workflows.
- Shapes
- the long-term strategy for comprehensive program documentation (e.g., status
- reports, program plans), driving alignment with group objectives and business
- priorities.
- Engages
- with senior leadership to communicate program expectations, progress, and
- challenges, ensuring program management best practices are embedded at all
- levels.
- Sets the
- strategy for program governance meetings, ensuring alignment across the
- organization and with senior leadership.
- Creates
- and champions strategies to lead and direct global teams in achieving
- operational or functional goals, ensuring alignment with customer service level
- agreements (SLAs), and productivity targets.
- Oversees
- forecasting program demands, funding, and resourcing, ensuring alignment with
- program goals.
- Sets the
- strategy for change management initiatives for programs, such as priority,
- scope, scheduling, or requirement changes.
- Program
- Oversight - Risk Management:
- Oversees
- the development and execution of comprehensive risk mitigation strategies,
- driving alignment across multiple teams, departments, and senior leadership on
- these strategies.
- Provides
- oversight on the analysis of costs, benefits, and return on investment (ROI),
- ensuring optimized program outcomes and group success.
- Leverages
- extensive technical expertise and resource options to champion seamless
- solution delivery and widespread adoption.
- Shapes
- group adoption strategies, influencing technical resource investments and
- executive stakeholders to drive long-term innovation and business
- transformation.
- Process
- Efficiency - Process Optimization:
- Establishes
- the vision and strategic direction for program improvement across the group,
- embedding best practices into group-wide initiatives and ensuring long-term
- operational excellence and scalability.
- Oversees
- the testing, implementation, and optimization of initiatives and solutions to
- achieve operational excellence and exceed business goals.
- Sets
- direction for optimizing methodologies, ensuring seamless program execution,
- cross-functional collaboration, and the achievement of exceptional team and
- program outcomes.
- Process
- Efficiency - Continuous Improvement:
- Drives
- innovation through continuous improvement methodologies, ensuring group-wide
- operational efficiencies.
- Shapes
- strategic decision-making by embedding data-driven decision-making into broader
- business processes.
- Provides
- strategic priorities for initiatives to drive the direction of efforts to
- advance solution availability, reliability, and security.
- Iterates
- processes based on feedback and KPIs, analyzing results through retrospectives.
- Reviews
- the definition of requirements and configurations of existing and new
- development tools, where applicable, in accordance with group goals and OKRs.
- Collaboration
- and Program Leadership - Cross Functional Collaboration:
- Leads
- meetings with senior leader stakeholders to align priorities, drive
- collaboration, and achieve program objectives.
- Consults
- and advises department leaders to improve teamwork, streamline processes, and
- enhance operational efficiency across the group.
- Shares
- program updates and plans to senior leader stakeholders, communicating complex
- information and driving informed decision-making processes.
- Enhances
- stakeholder engagement to inform and shape decision-making, improving the
- execution of programs across the group.
- Collaboration
- and Program Leadership - Program Leadership:
- Guides
- programs and initiatives to improve group efficiency, setting strategic
- direction for teams to shape these programs.
- Identifies
- areas for improvement, develops and executes comprehensive change management
- strategies, and ensures successful adoption of new processes or systems.
- Advises
- on the development and execution of strategic plans and initiatives, aligning
- them with group goals and objectives.
- Ensures
- that the program team and other stakeholders are aligned with the program goals
- and motivated, identifying and addressing conflicts and issues.
- Oversees
- the execution of reporting and analytics initiatives, ensuring enhancements to
- group-wide program execution.
- Aligns
- efforts across the group, driving consistency in solving highly complex problems
- impacting the success of the program(s), including adherence to service level
- agreements (SLAs).
- Conducts
- analysis and reviews results of the analysis, which may include competitive
- analysis, trend analysis, and KPI analysis, to drive data-informed decisions to
- support the program goals, presenting findings with immediate team's
- stakeholders.
- Fosters
- strategic relationships with internal Oracle teams worldwide, ensuring a
- collaborative approach to achieving organizational objectives and customer
- success within Oracle commitments.
- Champions
- commitment and partnership within customer organizations, influencing at high
- levels to align Oracle’s offerings with customer strategies.
- Promotes
- and empowers high-level collaborations with customer counterpart leads for
- continuous review and strategic improvements.
- Ensures
- proactive engagement and solution-driven approaches to drive strategic
- alignments with global customer needs.
- Develops
- and presents high-level strategies to mitigate risks to customer satisfaction,
- including the assessment of mitigation efforts and their impact on the group's
- broader objectives.
- Oversees
- the strategic alignment of varied priorities and existing Oracle commitments,
- ensuring optimal coverage and response to customer needs with minimal risk to
- programs.
- Provides
- strategic oversight on the management and execution of large-scale projects or
- initiatives, monitoring timelines, deliverables, and budgets when applicable to
- ensure success. Sets strategies for appropriately delegating work, setting
- priorities, and aligning projects with business needs. Drives the strategic
- planning process across teams, providing guidance on resources or timelines in
- anticipation of changes.
- Collaboration
- & Partnership:
- Sets a
- strategic direction for collaborating with cross-functional teams to ensure
- alignment of expectations and strategic objectives. Drives a culture of
- teamwork, empowering teams to build and maintain partnerships with business
- leaders, stakeholders, and/or customers to contribute to organizational
- success. Promotes a culture of transparency and inclusivity where all voices
- are valued and respected.
- Develops
- and implements strategies for specialized, advanced problem-solving efforts
- across the organization, serving as an escalation point for highly complex
- operational and/or technical issues. Oversees teams leveraging innovative
- techniques to address significant ambiguous issues, identify root causes, and
- prevent recurrence, reviewing solutions as needed.
- Champions
- continuous learning to maintain cutting-edge skills and influence
- organizational best practices. Inspires teams to build and maintain expertise
- in relevant areas by proactively monitoring emerging trends, technologies, and
- industry standards to help position the organization as an industry leader.
- Contributes to the organization’s strategy for learning and development,
- influencing leadership to foster learning opportunities for the team.
- Drives a
- culture of continuous improvement that sets a standard for efficient and
- effective processes, protocols, and workflows across the organization. Oversees
- work to implement large-scale approaches and methods for continued improvement,
- ensuring changes align with organizational goals. Sets the strategic direction,
- prioritizes, and approves the roadmap of improvement initiatives to maximize
- return on investments.
- Performance
- and Development:
- Drives
- and ensures consistent application of performance management strategies,
- systems, processes, and guidelines across the organization. Creates an
- organizational culture of career development that encourages proactively
- identifying and pursuing career development opportunities and guiding leaders
- to support their team's growth. Drives consistency in the application of talent
- development procedures and socializes performance expectations across the
- organization. Partners with HR and executive leadership to envision and execute
- a talent management strategy, balancing budget and talent resources.
Disclaimer
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $169,800 to $355,400 per annum. May be eligible for bonus, equity, and compensation deferral.
- Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
- Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
