This role requires demonstrated experience building and leading high-performing organizations, operating effectively in complex matrixed environments, and driving alignment across senior stakeholders with competing priorities. Strong executive communication, analytical judgment, operational rigor, and the ability to influence decisions at the highest levels of the organization are essential.
Provide strategic leadership, direction, and organizational vision for the Technical Demand function.
Define and evolve the operating model, governance frameworks, and planning mechanisms for strategic customer demand.
Build, lead, and develop a high-performing organization responsible for managing complex strategic customer portfolios.
Own the end-to-end demand management strategy, including intake, qualification, prioritization, forecasting, planning readiness, and fulfillment alignment.
Serve as the senior organizational representative for strategic customer demand in capacity planning, investment, and prioritization discussions.
Drive alignment between long-range customer growth forecasts, capacity investment strategies, and technical delivery plans.
Lead executive-level decision-making and escalation mechanisms involving competing customer commitments, capacity constraints, delivery risks, and investment tradeoffs.
Establish executive-level reporting and operating mechanisms that provide visibility into demand trends, fulfillment performance, portfolio health, planning risks, and strategic priorities.
Partner with senior leaders across Customer Management, Capacity Management, Product, Engineering, Finance, and Technical Delivery to drive cross-organizational planning and execution.
Influence capacity and investment decisions through data-driven recommendations, scenario analysis, and assessment of customer and business impact.
Establish scalable organizational mechanisms, tooling, metrics, and operating standards that improve planning accuracy, accountability, and execution.
Anticipate systemic risks and organizational dependencies and drive resolution across functional and geographic boundaries.
Develop leadership capability and succession within the organization while establishing clear accountability for portfolio and operational outcomes.
Ensure strategic customer demand is positioned for predictable fulfillment while balancing customer priorities, capacity availability, and broader organizational objectives.
Qualifications
12+ years of experience in Technical Program Management, Customer Engineering, Cloud Infrastructure, Capacity Planning, Operations, or related disciplines, with significant experience operating in large-scale, complex technology environments.
8+ years of progressive leadership experience, including experience leading managers, senior technical or program leaders, and cross-functional organizations.
Demonstrated experience building and leading organizations responsible for complex, business-critical programs or strategic customer portfolios.
Extensive experience partnering with senior executives and influencing decisions across matrixed organizations without direct authority.
Strong experience in demand planning, portfolio management, capacity planning, forecasting, infrastructure planning, or large-scale technical operations.
Demonstrated experience establishing organizational governance, operating models, and executive decision-making mechanisms across complex organizations.
Experience navigating competing customer, business, technical, and capacity priorities and driving resolution of high-impact escalations.
Strong analytical and business judgment with the ability to translate complex technical, operational, and customer data into executive-level recommendations.
Exceptional executive communication and stakeholder management skills.
Disclaimer
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $165,700 to $355,400 per annum. May be eligible for bonus, equity, and compensation deferral.
- Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
- Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
