Collaborate with portfolio management and cross-functional teams, including business analysts, integration specialists, quality assurance, development, support, services, and third-party partners.
Communicate solution options, risks, progress, and recommendations clearly to technical and non-technical customer stakeholders.
Contribute to strategic planning, program governance, customer satisfaction, service delivery, and cross-functional team leadership.
Qualifications & Skills
Mandatory
11 years of experience in a customer-facing, consultative, or technology-related role; or an equivalent combination of education and experience:
Bachelor’s degree in business, computer information systems, computer science, or a related field plus 7 years of relevant experience.
Master’s degree in a related field plus 5 years of relevant experience.
Doctorate in a related field plus 3 years of relevant experience.
8–15 years of IT industry experience, including at least 5 years of demonstrated OCI experience.
Hands-on expertise with OCI, including cloud architecture, workload deployment, networking, security, and IAM.
Strong Terraform experience for provisioning and managing OCI resources.
Proficiency in Bash, Python, Shell, or similar scripting and programming languages.
Experience deploying and managing containerised workloads on Kubernetes, ideally Oracle Kubernetes Engine.
Experience building observability dashboards and alerts with Prometheus and Grafana.
Demonstrated experience leading business analysis, business-process design, and software delivery lifecycle activities.
Proven ability to lead cross-functional programs, coordinate stakeholders, manage resources, and deliver solutions on time and within budget.
Strong client relationship, service delivery, incident response, account management, contract management, and compliance capabilities.
Excellent analytical, written, verbal, presentation, and organizational skills.
Ability to travel to customer and internal locations up to 25%.
Good-to-Have
Experience with AWS, Azure, or Google Cloud Platform.
OCI or other relevant cloud certifications.
Experience with modern CI/CD and DevOps tools and practices.
At least one full cloud implementation lifecycle.
Experience supporting operating budgets or project financials.
Deep familiarity with the CSS service portfolio across cloud and on-premises offerings.
Additional experience in IT service management and account management.
Self-Assessment Questions
Do I have hands-on experience designing, deploying, and supporting secure workloads on Oracle Cloud Infrastructure?
Can I use Terraform and scripting tools such as Python, Bash, or Shell to provision and manage cloud infrastructure?
Have I led a customer solution through discovery, design, build, testing, deployment, and go-live while coordinating multiple stakeholders?
Am I comfortable translating customer business needs into technical architectures, cloud-adoption roadmaps, and actionable recommendations?
Have I worked with Kubernetes, cloud networking, IAM, security controls, and observability tools such as Prometheus and Grafana?
