Data Recovery: Perform regular restoration tests to validate backups and execute, and, in emergencies, perform full recoveries.
Infrastructure Management: Maintain backup servers, storage appliances, and tape libraries, including applying patches and upgrades.
Incident Management: Troubleshoot backup failures, investigate performance bottlenecks, and resolve issues promptly.
Policy & Compliance: Develop and enforce retention policies to meet compliance, legal, and business continuity requirements.
On-call: Participate in a rotating on-call rotation – to provide support 24x7
Documentation: Create and update documentation, including runbooks and disaster recovery plans.
What you need to succeed
Bachelor’s degree in Computer Science, Engineering (or a related field), OR equivalent hands-on experience in a similar role.
Experience in a 24x7 IT operations environment
Technical Expertise: Strong knowledge of backup software (e.g., Commvault, Veeam, NetBackup, Dell EMC Data Protection).
Systems Knowledge: Proficiency in Windows, Linux, and virtualization environments (VMware/Hyper-V).
Scripting: Experience with scripting languages like Bash, Shell, or PowerShell to automate tasks.
Networking: Knowledge of network protocols and storage technologies (SAN, NAS, deduplication appliances).
Certifications such as Veeam Certified Engineer (VMCE), Commvault Certified Professional, or relevant backup/storage vendor certifications.
#LI-Onsite
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
