OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
Lead and inspire a team of Client Managers to deliver exceptional cloud customer experiences
Drive Client value, retention, and growth across a portfolio of enterprise clients
Shape adoption strategies that help Client achieve meaningful business outcomes
Influence executive stakeholders and champion the voice of the Client
Build a high-performing, collaborative, and Client -first team culture
WHAT THE ROLE OFFERS
Opportunity to lead a strategic, Client -facing team at the heart of OpenText Cloud success
Ownership of renewal strategy and Client lifecycle outcomes across key accounts
A collaborative environment partnering with Sales, Product, and Services leaders
Exposure to executive-level Client engagement and high-impact decision making
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A platform to drive continuous improvement and innovation in Client success practices
WHAT YOU NEED TO SUCCEED
10+ years of experience in Client success, account management, or sales in enterprise environments
Proven track record of leading teams and driving Client retention and growth
Strong business acumen with the ability to influence senior stakeholders
Experience working cross-functionally in global, matrixed organizations
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
