OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
OpenText is seeking a strategic, hands-on communications leader to serve as Director, Corporate Internal Communications. Reporting to the SVP Communications, the Director will shape how colleagues understand and connect with OpenText's plan, priorities, purpose and values. The role partners closely with senor leaders and members of the Executive Leadership Team, including the Chief Human Resources Officer and Chief Information Officer, to deliver internal communications programs that inform, align and engage a global workforce.
This role requires a seasoned internal communications leader who has advised senior executives, led enterprise-wide programs and owned the internal channels that reach colleagues every day. The successful candidate will be a trusted advisor who brings a point of view, challenges when needed and connects every communication to business outcomes. They will be a strong writer, a great collaborator and an experienced people leader. The role is based in Toronto or Waterloo, Ontario, and is a key senior member of OpenText's global communications team.
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WHAT THE ROLE OFFERS
- Internal Communications Strategy
- Define and lead OpenText's global internal communications strategy, ensuring colleagues understand the company plan, purpose, priorities and values, and how their work contributes to them
- Translate business strategy into clear, consistent narratives and messaging frameworks that cascade through leaders to every level of the organization
- Own the enterprise internal communications calendar and roadmap, coordinating timing and messages across functions and regions
- Lead change communications for major company initiatives, organizational changes and transformation programs
- Support enterprise issues and crisis communications, providing guidance on employee messaging, timing and leader preparation
- Executive Partnership
- Serve as a senior internal communications advisor to Executive Leadership Team members, including the CHRO and CIO, bringing an independent point of view and the confidence to challenge the status quo
- Develop and deliver functional communications programs for ELT leaders, including town halls, all-hands meetings, leadership updates, listening sessions and team engagement activities
- Ensure regional communications for location executives is aligned to company plan and priorities
- Prepare clear, authentic executive messages, presentations and talking points that reflect the company's culture and priorities
- Equip leaders with the tools, toolkits and talking points they need to communicate effectively with their teams
- Employee Engagement & HR Partnership
- Partner closely with the HR team to plan and deliver communications that advance employee engagement priorities, including culture, recognition, benefits, total rewards, learning and talent programs
- Support OpenText’s sustainability and corporate citizenship programs, communicating the company’s commitments and progress and inspiring colleagues to take part through volunteering, giving campaigns and environmental initiatives
- Bring colleague voice into planning through engagement surveys, pulse checks, focus groups and feedback channels, and use insights to shape programs
- Champion OpenText's culture and values through colleague stories and content that celebrate people and progress
- Partner with HR and Marketing teams to bring OpenText’s culture to life, showcasing what it’s like to work at the company through content that supports both recruitment and retention
- Channels & Platforms
- Own OpenText's internal communications channels and platforms, including the intranet, email, internal newsletters, collaboration tools and digital signage
- Bring forward fresh, best-in-class ideas and emerging practices in internal communications, continually raising the bar on how OpenText informs and engages colleagues
- Partner with IT to evaluate, optimize and introduce internal platforms and tools, including opportunities to use AI to improve reach and personalization
- Establish standards, processes and approval workflows for internal communications across the organization
- Measurement & Team Leadership
- Define metrics for reach, understanding and engagement, report on results and use insights to continually improve programs
- Lead, coach and develop a high-performing internal communications team, setting priorities, managing budgets and partnering with key stakeholders
WHAT YOU NEED TO SUCCEED
- 12+ years of progressive experience in internal or corporate communications, including senior leadership roles in a large, global or matrixed organization
- Demonstrated experience as a trusted advisor to C-suite and senior executives, with the confidence to challenge, influence and shape decisions rather than simply execute requests
- Proven record of building and leading enterprise-wide internal communications strategies that connects colleagues to company strategy, purpose and values
- Strong experience partnering with HR leaders on colleague engagement, culture and people programs, including sensitive topics such as organizational change and benefits
- Experience planning and delivering executive town halls, all-hands meetings and large-scale engagement events, both virtual and in person
- Hands-on experience owning internal channels and platforms, including intranet strategy, governance and content management
- Experience leading change and issues communications, with sound judgment under pressure and tight timelines
- Exceptional writing and editing skills, with the ability to adapt across executive voices, audiences and formats
- Data-driven approach, using surveys, analytics and colleague feedback to measure impact and refine programs
- Experience leading and developing a high-performing team
- Experience in the technology sector, or the ability to quickly learn and clearly communicate complex technical topics
ONE LAST THING
This role offers an exciting opportunity to shape how a global workforce understands and connects with OpenText's strategy, partner directly with the company's most senior leaders and lead a team that makes a visible difference to the employee experience during a pivotal moment in the company's evolution.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
