Communication Infrastructure: Configure and optimize voice and messaging channels to ensure reliable patient engagement across various telephony networks.
Cross-functional Work: Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution
Other duties as assigned.
Who You Are
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, or a related technical field
Proven Engineering Experience: 5+ years of experience, Strong background in shipping production-grade software in modern cloud environments. You are comfortable hopping across the stack—from APIs to databases to infrastructure.
Data & Security Fluency: Experience handling sensitive data with a security-first mindset. Familiarity with industry-standard compliance requirements and data protocols is essential.
Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders and translate ambiguous partner needs into clear technical requirements
Preferred Qualifications
Integration Expertise: Deep experience connecting disparate systems. You understand the complexities of data ingestion, API interoperability, and third-party integrations.
AI/LLM Curiosity: Practical experience or strong interest in working with Large Language Models (LLMs) and understanding how to operationalize them in production settings.
OUR BENEFITS
In addition, for salaried positions you would also be eligible for
Flexible PTO
Hybrid work model (Toronto-based)
Competitive compensation + equity
Full Benefits for Canadian employees provided via EOR partner
401(k) with company match
Please note: Employment for this position will be through our Employer of Record (EOR) partner in Canada. While you will work exclusively with and be managed by OpenLoop Health, Inc, your legal employer for payroll, benefits, and employment administration will be our EOR partner.
- Base salary Range for this position in Ontario, Canada is CAD$125,015 - 156,268.
- (In addition to base salary, this role may be eligible for a bonus and equity.)
OUR COMPANY
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.